Summary
Work History
Education
Skills
Timeline
Generic

Md Samrat Babar Abid

Cardiff

Summary

Dynamic bartender with extensive experience at Revulation Bar, excelling in high-volume service and cash handling. Proven ability to foster customer loyalty through exceptional communication and rapport-building. Recognized for enhancing guest satisfaction and maintaining a safe, welcoming environment, contributing to increased repeat business and a positive team atmosphere.

Work History

Bartender

Revulation Bar
Cardiff
05.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bar Staff Member

Ubeya Mint People
Festival Area Cardiff
03.2025 - Current
  • Collaborated with team members to ensure smooth service during peak hours.
  • Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.

Front of House Team Member

Celebrity Indian Restaurant
Cardiff
05.2025 - 08.2025
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

BBA - Business

Cardiff Metropolitan University
Cardiff

Skills

    Bartending

    Customers Service

    Front of House Team member

    Cash Handling

    Communication

  • Team player attitude
  • Patience and tolerance
  • Cleanliness and hygiene
  • Handling difficult customers
  • Menu memorization
  • Hospitality service expertise

Timeline

Bartender

Revulation Bar
05.2025 - Current

Front of House Team Member

Celebrity Indian Restaurant
05.2025 - 08.2025

Bar Staff Member

Ubeya Mint People
03.2025 - Current

BBA - Business

Cardiff Metropolitan University

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Md Samrat Babar Abid