MD RONI MUNSHI
Summary
There is no limit to learning and thinking but we live on a planet where it has limited resources to use. I am seeking employment where I can learn and use my skills for efficient use of limited resources.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work history
Cashier supervisor
Kacchi Bhai
Dhaka
2023.02 - 2024.04
- Balanced cashier drawers at end of shifts and logged any discrepancies.
- Completed opening and closing procedures each day.
- Dealt with customer complaints and rectified product and service issues.
- Maintained high levels of customer retention by resolving complex customer complaints.
Sales assistant
Fabrics World
Dhaka
2022.07 - 2022.10
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
Serving assistant
Sultan Dine
Dhaka
2022.01 - 2022.05
- Practiced healthy and safety measures to comply with regulations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Bachelor of Social Science - Political Science
Dhaka College affiliated with Dhaka University
Dhaka, Bangladesh 2019.01 - 2022.12
Higher Secondary School Certificate - Humanities
Govt. Barhamganj College
Dhaka, Bangladesh 2016.01 - 2018.12
Secondary School Certificate - Humanities
Nanda Kumar Institution
Dhaka, Bangladesh 2015.01 - 2016.12
Skills
- Cash handling
- Customer Service
- Leadership
- Complaint handling
- Cash register maintenance
- Customer assistance
- Sale displays
- Staff supervision
Languages
English
Upper intermediate
Bengali
Native
Hindi
Intermediate
Urdu
Elementary
Timeline
Cashier supervisor
Kacchi Bhai
2023.02 - 2024.04
Sales assistant
Fabrics World
2022.07 - 2022.10
Serving assistant
Sultan Dine
2022.01 - 2022.05
Bachelor of Social Science - Political Science
Dhaka College affiliated with Dhaka University
2019.01 - 2022.12
Higher Secondary School Certificate - Humanities
Govt. Barhamganj College
2016.01 - 2018.12
Secondary School Certificate - Humanities
Nanda Kumar Institution
2015.01 - 2016.12