MD RAQIBUL HUSAIN
Administrative and HR Manager
Oldham,Manchester
Summary
Well-qualified Administrative and HR Manager with 8 years’ proven experience in both Manufacturing and Corporate sectors. Adept in improving operations, solving problems, negotiations and highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Team Member - Kitchen
Leon Restaurant
Manchester, Lancashire
05.2023 - Current
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
Relief Supervisor
Luxury Leisure Talarius ( Admiral Slots)
Salford , Manchester, Lancashire
10.2022 - 05.2023
- Monitored gaming operations to ensure dealers played fair games and stayed within the regulations.
- Ensured all the casino games ran smoothly and properly by closely monitoring processes throughout games.
- Increased casino customers 6% by advertising different promotions and campaigns.
- Increased customer satisfaction by awarding extra prizes to repeat customers or high winners.
- Complied with regulatory standards and requirements.
- Communicated betting information and outlined related procedures.
- Handled complaints and reported incidents to management.
- Completed opening and closing procedures each day.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
Administrative and HR Manager
TEAM Group
Dhaka, Bangladesh
11.2014 - 08.2022
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
- Oversaw recruitment process and onboarded 600+ new staff.
- Managed performance appraisal systems and policies.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Advised top management on appropriate employee corrective actions.
- Organised company-wide team-building events to boost employee morale.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Oversaw job fairs to bring in local talent for long-term and seasonal positions.
- Educated line managers on policy and process changes for implementation.
- Maintained strong working relationships with group and partner companies.
- Planned, coordinated and optimised administrative procedures.
- Purchased office supplies and maintained reliable supplier relationships.
- Controlled, monitored and documented administrative processes and procedures.
- Resolved issues as they arose for smooth daily management of administrative operations.
Education
Bachelor of Business Administration - Finance
Daffodil International University
Dhaka , Bangladesh 02.2004 - 01.2008
Master of Business Administration - Finance
Independent University
Dhaka,Bangladesh 09.2008 - 04.2010
A-Levels - Business Studies
Dhaka Commerce College
Dhaka,Bangladesh 01.1999 - 02.2001
Skills
- Talent management
- Employment contracts
- Performance management
- Recruitment
- Human resources best practices
- Process improvements
- Data management
- Microsoft Office expertise
- Front-of-house operations
- Payment processing
- Guest services
Languages
Bengali
Native
English
Fluent
Hindi
Advanced
Timeline
Team Member - Kitchen
Leon Restaurant
05.2023 - Current
Relief Supervisor
Luxury Leisure Talarius ( Admiral Slots)
10.2022 - 05.2023
Administrative and HR Manager
TEAM Group
11.2014 - 08.2022
Master of Business Administration - Finance
Independent University
09.2008 - 04.2010
Bachelor of Business Administration - Finance
Daffodil International University
02.2004 - 01.2008
A-Levels - Business Studies
Dhaka Commerce College
01.1999 - 02.2001
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