Md Omar Abdullah Khan
Portsmouth,Hampshire
Summary
Results-oriented professional with expertise in communication, leadership, and strategic planning. Proven track record in business development, customer service, and effective sales strategies. Strong problem-solving and decision-making skills, consistently achieving targets and improving operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Security Officer
Asda
Portsmouth, Hampshire
09.2024 - Current
- Achieved 20% reduction in night-time shoplifting.
- Implemented effective loss prevention strategies, recovering £300 to £500 weekly.
- Reduced incidents by 30% through vigilant monitoring of CCTV screens.
- Collaborated with security teams and emergency services to manage critical incidents.
Customer Service Cashier
Billy Mannings (Clarence Pier)
Southsea/Portsmouth, Hampshire
02.2023 - 11.2024
- Ensured operational efficiency by performing meticulous opening and closing duties.
- Assisted approximately 300 to 500 customers daily, enhancing service delivery.
- Resolved customer queries swiftly while undertaking machine repairs.
- Managed daily cash flow of £9,000 to £12,000 efficiently.
- Coordinated with colleagues to provide additional support during busy times.
Welcome Ambassador
International College, Portsmouth
Portsmouth, Hampshire
01.2023 - 02.2023
- Registered around 30 to 50 international students daily.
- Collaborated with 8 to 10 colleagues to complete student registrations efficiently.
- Achieved registration targets within stipulated timeframes without difficulty.
- Accurately stored data for all registered students promptly.
- Assisted guests with their enquiries for swift resolution.
Assistant Manager
Regency Trading CO.
Dhaka, Bangladesh
07.2021 - 08.2022
- Increased customer engagement by 20% within six months.
- Surpassed sales goals consistently throughout tenure.
- Monitored and evaluated sales team performance for continuous improvement.
- Developed effective strategies to enhance overall sales performance.
- Conducted over 20 telephone interviews daily on average.
- Facilitated 8 to 10 face-to-face interviews each day on average.
- Minimised inventory loss by 20% for improved profit margins.
Education
Masters - Business Communication For International Leadership
University of Portsmouth
Portsmouth / United Kingdom 01.2023 - 03/2024
Pre-Masters - Business
International College, Portsmouth
Portsmouth / United Kingdom 09.2022 - 12/2022
Bachelor of Business Administration - Marketing & International Business
Independent University, Bangladesh
Dhaka / Bangladesh 01.2016 - 07/2021
Skills
- Effective communication
- Team leadership
- Strategic thinking
- Analytical problem-solving
- Time management
- Marketing strategies
- Results-oriented mindset
- Client service excellence
- Informed decision-making
- Employee training
Accomplishments
1. College Representative [10/2022]
Navitas Academic Board Meeting
International College Portsmouth, University of Portsmouth
2. Student Council Representative - Vice President [03/10/2022 – 15/12/2022]
International College Portsmouth, University of Portsmouth
3. Class Representative [05/10/2022 – 15/12/2022]
International College Portsmouth, University of Portsmouth
4. IUB, EEE PUBG Gaming Tournament - Runners Up [2020]
Independent University, Bangladesh
Certification
- CMI Level 7 Diploma in Strategic Management and Leadership Practice Certificate
- Trainee Certificate
- Internship Certificate
- Student Council Representative Certificate
- IIBF Club Coordinator Certificate
- IUBMUN Participation Certificate as a Delegate of Hungary
References
References available upon request.
Timeline
Security Officer
Asda
09.2024 - Current
Customer Service Cashier
Billy Mannings (Clarence Pier)
02.2023 - 11.2024
Welcome Ambassador
International College, Portsmouth
01.2023 - 02.2023
Masters - Business Communication For International Leadership
University of Portsmouth
01.2023 - 03/2024
Pre-Masters - Business
International College, Portsmouth
09.2022 - 12/2022
Assistant Manager
Regency Trading CO.
07.2021 - 08.2022
Bachelor of Business Administration - Marketing & International Business
Independent University, Bangladesh
01.2016 - 07/2021
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