Md Nazrul Islam
London
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Customer assistant
Tesco Superstore
London
2025.01 - Current
- Assisted customers with product selection to ensure satisfaction.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Operated till systems smoothly, streamlining check-out process for customers.
Team member
Cafe Casablanca
London
2024.02 - 2024.12
- Managed cash register transactions for accurate record keeping.
- Maintained high standards of food hygiene, securing customer trust.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Helped to prepare and plate food orders for quick service.
Education
Master of Science - Management with PDP
BPP University
London 2023.10 - 2024.11
Bachelor of Business Administration - Management
B.M College Barishal
Bangladesh 2013.07 - 2013.07
Skills
- Communication excellence
- Retail software proficiency
- Team player
- Cash handling
- Customer Service
- Point of sale systems
Languages
English
Upper intermediate
Bengali
Native
Timeline
Customer assistant
Tesco Superstore
2025.01 - Current
Team member
Cafe Casablanca
2024.02 - 2024.12
Master of Science - Management with PDP
BPP University
2023.10 - 2024.11
Bachelor of Business Administration - Management
B.M College Barishal
2013.07 - 2013.07