Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Md Mehedi Hasan

London

Summary

Well-qualified culinary professional adept at creating dough, ice creams, sorbets and pastries that delight diners. Excellent multitasking and communication skills. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Trainee

Love And Choco
London
08.2023 - Current
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Learned new materials, processes, and programs quickly.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed in-store, pick-up orders and catering needs.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Maintained well-organized mise en place to keep work consistent.
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared dough for variety of pastries, cakes and breads.
  • Replenished bakery items in display cases.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Determined baking times for various items.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared frostings and other toppings for cakes and pastries.
  • Packaged finished products for sale.

Ssales Manager

SME Utility Service Ltd
London
05.2022 - 07.2023
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Developed detailed plans based on broad guidance and direction.

Team Leader

Chaiiwala
London
07.2021 - 05.2022
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Monitored food temperatures and quality throughout shifts.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Transported food items from storage areas to kitchen for prepping.

Education

Bachelor Of Science - Engineering Technology

Eastern University
Dhaka Bangladesh

Skills

  • Reporting Familiarity
  • Customer Relationship Management
  • Training and Development
  • Team Collaboration
  • Desserts Knowledge
  • Kitchen Equipment Maintenance
  • Pastry Preparation
  • Temperature Monitoring
  • Customer Needs Assessments
  • Customer Experience
  • High-Volume Environments
  • Client Presentation Delivery
  • Oven Operation
  • Cooking Machinery Operation
  • Team Cooperation
  • Proper Food Storage
  • Kitchen Preparation
  • Food Processor Operation
  • Temperature Assessments
  • Delivery Coordination
  • Safe Work Practices
  • Decorate Products
  • Microsoft Office

Languages

English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)

Timeline

Trainee

Love And Choco
08.2023 - Current

Ssales Manager

SME Utility Service Ltd
05.2022 - 07.2023

Team Leader

Chaiiwala
07.2021 - 05.2022

Bachelor Of Science - Engineering Technology

Eastern University

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Md Mehedi Hasan