MD MAHMUD HASAN BHUYAIN
London
Summary
A dedicated and highly competent individual with a wide variety of skills and experience. Enthusiastic Manager, using exceptional communication and relationship-building abilities to grow business. Using extensive industry experience to offer expert knowledge on field. Resourceful and able to creatively solve problems creatively, with exceptional time management skills.
Overview
3
3
years of professional experience
Work history
Junior Associate
Hasan Shahriar & Associates
Dhaka
2024.05 - 2024.08
- Enhanced client relationships by providing excellent customer service
- Conducted through data entry tasks, maintaining accuracy in information management systems
- Responded promptly to phone and email inquiries.
Sales advisor
Signature Trading (Car Dealership)
Dhaka, Bangladesh
2023.02 - 2024.03
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable cars to customers for enhanced buying experience.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Participated in team meetings, contributing valuable ideas for sales improvement.
- Worked extended hours during the holiday season, managing high customer footfall.
- Delivered high sales performance within budget to strict deadlines and targets.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
Service advisor
Al-Modina Automobiles Workshop
Cumilla, Bangladesh
2021.12 - 2023.01
- Documented all services provided, maintaining comprehensive records.
- Improved customer satisfaction by providing timely and accurate information.
- Delivered excellent customer service by understanding and meeting their requirements.
- Coordinated with technicians to ensure quality of service.
- Oversaw vehicle inspections, increasing safety measures.
- Maintaining positive customer relationships to ensure repeat business.
Education
Master of Laws - Commercial Law
BPP University
London 2024.09 -
Bachelors of Law (LLB) -
University of London (Affiliate Centre in Bangladesh)
2019.03 - 2023.08
Skills
- Data analysis
- Report writing
- Positive attitude
- Effective listening
- Microsoft Excel
- Data Entry
- Scheduling meetings
- Typing accuracy
- Sales strategy planning
- Market research
- Customer service excellence
- Finance negotiation
- Dealership operations understanding
- Stress management
- Sales techniques
- Stock management
Languages
English
Advanced
Timeline
Master of Laws - Commercial Law
BPP University
2024.09 -
Junior Associate
Hasan Shahriar & Associates
2024.05 - 2024.08
Sales advisor
Signature Trading (Car Dealership)
2023.02 - 2024.03
Service advisor
Al-Modina Automobiles Workshop
2021.12 - 2023.01
Bachelors of Law (LLB) -
University of London (Affiliate Centre in Bangladesh)
2019.03 - 2023.08