MD MAHDI HASAN

Key Responsibilities & Achievements:

• Communication & Customer Service – Interacted with diverse customers, improving interpersonal and problem-solving skills.
• Teamwork & Collaboration – Worked efficiently in a fast-paced environment with colleagues to ensure smooth operations.
• Time Management – Balanced multiple tasks under pressure, maintaining high service standards.
• Patience & Conflict Resolution – Handled customer queries and complaints with a calm and professional approach.
• Adaptability – Adjusted to different roles (cashier, kitchen, cleaning) as needed, demonstrating flexibility.
• Attention to Detail – Followed health & safety standards, ensuring cleanliness and food quality.
• Leadership & Responsibility – Trained new employees and assisted supervisors in maintaining workflow.

• Provided targeted support for struggling students through personalized tutoring sessions and additional resources.
• Conducted regular mock IELTS exams under realistic conditions to prepare students for their official tests while identifying areas requiring further attention or improvement strategies.
• Implemented creative teaching methods such as role-playing, debates, and multimedia presentations to enhance students'' understanding of complex concepts.
• Established positive learning environments by fostering open communication and promoting cultural awareness among diverse student populations.
• Prepared progress reports on student growth to present to corporate leadership.
• Facilitated class discussion to help students work through questions and expand understanding.