MD Mahbubur Rahman Tanvir

• Worked alongside junior employees to improve performance, food safety and customer service.
• Greeted incoming customers with positive attitude and friendly service.
• Instructed new team members on correct procedures for all areas of operations.
• Led by example, demonstrating exemplary customer service and work ethic to trainees.
• Accepted and processed payments via credit card and cash methods.
• Managed conflict resolution training, equipping crew with skills to handle customer complaints professionally.

Removed used towels and bedding, replaced with new and reset spaces to professional standards. Kept floors clean with regular sweeping, vacuuming and mopping. Delivered extra linen and toiletries to meet guest needs. Polished glass, mirrors and metal items to attractive shine.

Makes bed and other linens. Cleaning, brushing, moping the floor, windows, bathroom etc. Restock tea, coffee, sigar etc. Report for damage goods. Cleaned bathrooms with meticulous attention to detail. Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.

Kept kitchen areas clean, orderly and well-stocked for smooth
service. Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Collected, washed and sanitised dishes and cooking utensils.