Dynamic professional with robust expertise in management and exceptional communication skills, proficient in problem solving and strategic planning and research.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Assistant Manager (Kitchen Manager)
ITSU
London, Richmond
2025.08 - Current
Ensured health and safety compliance to maintain a safe working environment.
Handled stock control diligently, preventing overstocking and shortages.
Increased staff productivity through comprehensive training programmes.
Maintained high standards of store cleanliness to enhance customer shopping experience.
Provided excellent customer service leading to repeat business and customer loyalty.
Increased staff productivity by providing comprehensive training programmes.
Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Created a positive work environment, resulting in higher employee morale.
Assistant General Manager
KFC GB
London, Lambeth
2024.07 - 2025.05
Head of inventory management
Provide good customer experience
Maximize profitability
Ensure the shifts are standard
Create a positive work environment
Achieved smooth workflow with diligent project oversight.
Managed recruitment process, brought talented professionals on board.
Implemented budgeting controls to maintain financial stability.
Conducted regular employee training to enhance skillsets.
Managed inventory, ensured consistent supply of resources.
Team Leader
KFC GB
London, Lambeth
2023.04 - 2024.07
Smooth operation of shift
Dealing with customer complaints
Conducting team knowledge checks and supports training.
Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Led shifts and motivated team to drive sales.
Reduced stock discrepancies for improved accuracy in record-keeping.
Team Member
KFC GB
London, Lambeth
2022.02 - 2023.04
Providing a prompt & friendly service
Work on tills to minimize queue
Keep the store clean, tidy, and well organized
Education
Master of laws - International Business Law
BPP University
Holborn, London
2022.02 - 2023.01
Master of laws - Public International Law
Eastern University
Dhaka
2018.07 - 2019.08
Bachelor of laws - Criminal Laws
Eastern University
Dhaka
2014.03 - 2018.05
Skills
Excellent communication
Management
Problem solving
Planning & research
Creativity & innovation
Interpersonal communication
Active listening
Attention to details
Communication excellence
Quality control implementation
Leadership proficiency
Retail operations understanding
P & L Analysis
Report generation
Sales analytics
Budget planning
Staff management
Supply chain management
Time efficiency
Certification
QNUK Level 3 Award in Emergency First Aid at Work (RQF), For the purposes of the Health and Safety (First Aid) Regulations 198, United Kingdom.
Most efficient leader on period 11 across the Team equity, KFC_UKI