Summary
Work history
Education
Skills
Languages
Timeline
Personal Information
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Personal Information
Custom
Hi, I’m

Md Iqbal Hossain

London

Summary

Energetic hospitality professional versed in communicating with guests to support seamless hotel operations. Works with team members to facilitate special requests and daily task management. Excellent issue resolution and rapport-building skills.

Work history

McDonald’s Canning Town
London, UK

Crew Member
02 2023 - 12 2023

Job overview

  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Nirvana Inn
Sylhet, Bangladesh

Hotel Receptionist
01 2021 - 11 2022

Job overview

  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.

Ayesha Medicare
Sylhet, Bangladesh

Customer Service and administrative officer
04 2020 - 12 2020

Job overview

  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.

Hornsey Food and Wine
London, England

Manager and Cashier

Education

University of Westminster

Masters Of Art from International Relations
01/2023 - 01/2024

Shahjalal University of Science and Technology

Masters Of Social Science from Anthropology

Shahjalal University of Science and Technology

Bachelor Of Social Science from Anthropology

Skills

  • Hospitality service expertise
  • Customer engagement
  • Interactive communication skills
  • Verbal and written communication
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Planning and Coordination

Languages

English

Timeline

Crew Member

McDonald’s Canning Town
02 2023 - 12 2023

Hotel Receptionist

Nirvana Inn
01 2021 - 11 2022

Customer Service and administrative officer

Ayesha Medicare
04 2020 - 12 2020

Manager and Cashier

Hornsey Food and Wine

University of Westminster

Masters Of Art from International Relations
01/2023 - 01/2024

Shahjalal University of Science and Technology

Masters Of Social Science from Anthropology

Shahjalal University of Science and Technology

Bachelor Of Social Science from Anthropology

Personal Information

Custom

Md Iqbal, Hossain, London, E12 5QR, (073) 664-55349, iqbalsustanp@gmail.com, England

Personal Information

Custom

Md Iqbal, Hossain, London, E12 5QR, (073) 664-55349, iqbalsustanp@gmail.com, England
Md Iqbal Hossain