Summary
Work history
Education
Skills
Languages
Timeline
pwb

Md faaz Ansari

Maharashtra ,India

Summary

Resourceful professional with strong drive to excel as Mobile Repair Technician. Skilled in troubleshooting technical issues and providing exceptional customer service. Committed to delivering high-quality repairs and ensuring customer satisfaction. Experienced Mobile Repair Technician with knack for quickly diagnosing and fixing mobile device issues, ensuring minimal downtime. Skilled in both hardware and software repairs, contributing to improved customer satisfaction and repeat business. Always stays updated with latest technology trends to provide top-notch service. Adaptable and quick to learn, with proven ability to troubleshoot and resolve technical issues, combined with excellent customer service skills. Possesses hands-on experience with electronics and solid understanding of mobile technology. Experienced technician with focus on mobile device repair. Skilled in diagnosing and resolving hardware and software issues, ensuring optimal device performance. Capable of delivering high-quality repairs swiftly, utilising expertise in troubleshooting and customer service. Trustworthy Mobile Device Technician skilled in repairing screens, batteries and sensors. Strong technical abilities, computer competences and troubleshooting skills. Proactive and friendly approach with customers and colleagues. Technically-minded work with background in troubleshooting and repairing wide variety of mobile devices. Focused on providing exceptional customer service. Quickly diagnoses issues with most effective solution. Eager to learn and support team achieve goals. Hardworking technician with solid knowledge of software and hardware mobile phone devices. Demonstrates dexterity and strong problem solving skills. Can-do attitude and friendly team player. Technical savvy student eager to gain technician experience. Strong time management and communication skills. Eager to learn and build knowledge. Dependable technician with strong work ethic and good communication skills. Possesses keen attitude to keep up with latest technological advances in data and telecoms. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Passionate mobile repairing with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Work history

Mobile Repair Technician

F.J.A mobile shop
Nallasopara , India
01 2022 - 02 2025

Hari om mobile

Mobile engineer
Nallasopara , Indai
05 2017 - 03 2020
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Monitored and updated stock levels and inventory databases.
  • Increased revenue by upselling and recommending products.
  • Successfully delivered on tasks within tight deadlines.
  • Consistently arrived at work on time and ready to start immediately.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Reviewed customer history to recommend appropriate products and services.
  • Supported team by demonstrating respect and willingness to help.
  • Designed digital and print materials to engage audiences.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Handled chemicals and waste in line with COSHH regulations.
  • Forecasted sales trends to plan team resourcing.
  • Delivered services to customer locations within target timeframes.
  • Kept appropriate stock levels to match expected demand.
  • Assisted with infection control through social distancing and PPE wearing.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

10th -

A.K.I ENGLISH HIGH SCHOOL

Skills

  • Quality checks
  • Functionality testing
  • Level [chip] repairs
  • Smartphone maintenance and repairs
  • Diagnostics
  • System updates
  • Network monitoring
  • Hardware inventory management

Languages

English
Beginner
Hindi
Fluent
Arabic
Beginner
Marathi
Beginner
Urdu
Native

Timeline

Mobile Repair Technician

F.J.A mobile shop
01 2022 - 02 2025

Hari om mobile

Mobile engineer
05 2017 - 03 2020

10th -

A.K.I ENGLISH HIGH SCHOOL
Md faaz Ansari