Highly skilled Network Engineer with over 2 years of experience at Kyndryl Solutions, specializing in IT service delivery, network systems support, and user experience enhancement. Adept at resolving complex technical issues, including storage systems, servers, and network infrastructure, through proactive problem-solving and effective collaboration with cross-functional teams. Experienced in configuring routers, switches, firewalls, and implementing SAN solutions while ensuring optimal network performance and security. Proficient in Python scripting for process automation and leveraging IT service management tools, such as ServiceNow, to deliver timely and high-quality support. Known for proactively engaging with team members to understand their IT needs, providing training, guidance, and solutions to improve their day-to-day experience and productivity. Committed to continuous improvement and delivering high-quality IT solutions that meet both client and organizational objectives.
Network Engineer
Kyndryl Solutions | Stakeholder: EY