MD SHORIFUL ISLAM
Bristol
Summary
Experienced in managing teams and operations to drive performance and deliver results. MSc in Engineering Management with a background in Electrical and Electronic Engineering, combining technical expertise with strong leadership and organizational skills. Skilled in mentoring and process optimization to support business growth and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Burger King, Weston Super Mare 1 - Flowerdown RP.
10.2025 - Current
- Owned the restaurant's sales and costs, identifying opportunities to increase revenue while keeping expenses under control.
- Coached and developed team members, helping them build skills, grow in confidence, and consistently perform at their best.
- Maintained high operational and hygiene standards, creating a safe, clean, and inviting environment at all times.
- Inspired and motivated the team, fostering a collaborative culture that encouraged accountability and pride in their work.
- Streamlined staff scheduling, optimizing resources and ensuring efficient service even during peak periods.
- Led by example, promoting authenticity, engagement, and teamwork, and supporting the team to achieve both individual and collective goals.
Duty Manager
Select Service Partner UK Ltd. (Burger King, Bristol Airport)
12.2024 - 10.2025
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts, ensuring the unit's opening and closing procedures are followed, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognize and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Team Member
Select Service Partner UK Ltd. (Burger King, Bristol Airport)
04.2023 - 12.2024
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Internship
DESCO (Dhaka Electric Supply Company Ltd.)
11.2021 - 05.2022
- Power Distribution Analysis.
- Electrical Equipment Inspection.
- Technical Report Preparation.
- SCADA System Monitoring.
Education
MSc - Engineering Management
University of South Wales
United Kingdom09-2024
BSc - Electrical and Electronic Engineering
American International University-Bangladesh
Bangladesh11-2021
Skills
- Microsoft Word,PowerPoint , Excel
- Auto CAD
- PSCAD
- OrCAD
- PSIM
- Visual Studio
- Proteus
- Multisim
- C/C
- Arduino Board Programming
- MATLAB
- Leadership
TECHNICAL SKILLS
SOFT SKILLS
- Time Management
- Team Work
- Fast Learner
- Problem Solving Capability
- Public Speaking
- Hospitality
- Volunteering
- Large-scale data processing
- Qualitative data analysis
- Phone interviewing
- Data visualization
- Target-focused
- Business development
Certification
UK National Aviation Security Training Programme General Security Awareness Training (GSAT) Initial
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Assistant Manager
Burger King, Weston Super Mare 1 - Flowerdown RP.
10.2025 - Current
Duty Manager
Select Service Partner UK Ltd. (Burger King, Bristol Airport)
12.2024 - 10.2025
Team Member
Select Service Partner UK Ltd. (Burger King, Bristol Airport)
04.2023 - 12.2024
Internship
DESCO (Dhaka Electric Supply Company Ltd.)
11.2021 - 05.2022
MSc - Engineering Management
University of South Wales
BSc - Electrical and Electronic Engineering
American International University-Bangladesh
PROJECTS
MSc Project
Conflict Management Challenges in Operations Management: A Study of Small and Medium-Sized Enterprises in Bangladesh
• Investigates conflict management in SMEs in Bangladesh, focusing on leadership transitions and succession planning.
• Identifies key conflict sources: resistance to change and perceived bias during leadership changes.
• Analyzes the impact of leadership styles: transformational, transactional, and collaborative.
• Explores cultural and familial dynamics, particularly in family-owned SMEs.
• Recommends transparent, merit-based succession planning and hybrid leadership models.
• Aims to enhance operational efficiency, resolve conflicts, and ensure long-term sustainability in SMEs.
BSc Capstone Project
Design and implementation of an intelligence car for preventing highway accident using GPS tracking and emergency contact – based system
• Enhance road safety with smart technologies
• Integrate real-time GPS tracking and automatic emergency alerts sensors to detect potential collisions
• Trigger immediate alerts to authorities and emergency contacts
• Improve driver awareness through proactive safety measures
• Minimize fatalities and enhance transportation security
• Make road travel more reliable and efficient.
AWARDS & SCHOLARSHIPS
• Best Poster Presentation Award given for best capstone project.
• 2nd Runner Up in ACES Foundation Day 2019 in Robo soccer Competition.
• 2nd Runner Up in BUBT BEC Robo mania 2019 in Robo soccer Competition.