Md Shahajan Saju
Newport
Summary
Versatile and results-driven professional with 12+ years of diverse experience spanning academic coordination, administrative support, and hospitality operations. Proven skills in guest services, event coordination, inventory management, and process optimization. Adept at leveraging organizational abilities and technology tools (PMS systems, ERP/WMS, MS Excel) to enhance operational efficiency and guest satisfaction. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Porter
Red Fort (Indian Restaurant)
03.2025 - Current
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
Coordinator
Milestone School and College
01.2019 - 02.2025
- Developed and implemented curricula and learning resources, aligning with institutional objectives.
- Managed documentation for 500+ students: academic records, attendance logs, and resource allocation.
- Coordinated cross-functional teams (faculty, admin, staff) to deliver 20+ extracurricular programs annually.
- Streamlined reporting processes using MS Excel pivot tables and automated templates, reducing report-prep time by 30%.
- Trained and supervised junior staff in record-keeping protocols and quality standards.
Shift In-Charge
Medhakunja Model School and College
01.2014 - 01.2018
- Supervised daily school operations: schedule coordination, supply requisition, and facility maintenance.
- Processed vendor purchase orders, tracked delivery status, and inspected incoming goods for quality compliance.
- Assisted in canteen inventory management, performing weekly stock audits and cost-control analyses.
- Implemented a barcode-based tracking system for supplies, improving retrieval speed by 25%.
- Additional Roles
- Storekeeper: Coordinated with suppliers and warehouse teams to schedule shipments, maintained accurate records for batch numbers, expiry dates and Safety Data Sheets to ensure ISO/OSHA compliance etc.
- Food & Beverage Assistant: Assisted in food cart operations, customer service, and inventory checks.
- University Canteen Waiter (Part-Time): Maintained hygiene standards; managed daily stock levels.
- Compounder | Popular Medical Hospital & Diagnostic Centre, Dhaka: Assisted in pharmacy inventory and patient record-keeping.
Education
MBA - Global Marketing & Communication, HRM
University of South Wales
Wales, United Kingdom01-2026
MA - English Literature
The People’s University of Bangladesh
01.2013
BA - English Literature
National University of Bangladesh
01.2009
Skills
- Guest Services: Check-in/Check-out, Reservation Management (Opera, Delphi), VIP & Loyalty-Program Support
- Food & Beverage Service: Fine-Dining, Banqueting & Events, Upselling & Suggestive Selling, HACCP Compliance
- Event Coordination: Banquet Setup, AV & Equipment, Delegate Registration, Vendor Liaison
- Housekeeping & Facilities: Room Inspection, Quality Control, Deep-Cleaning, Maintenance Reporting
- Inventory Management: Cycle Counting, Stock Auditing, FIFO/LIFO
- Receiving & Distribution: Goods Receiving, Purchase Order Processing, Quality Inspection
- Systems & Technology: PMS, POS Systems, ERP/WMS (SAP, Oracle), MS Excel (VLOOKUP, PivotTables)
- Operations & Logistics: Picking & Packing, Shipping Coordination, Warehouse Layout Optimization
- Documentation & Reporting: Data Entry, Record-keeping, Compliance Audits
- Soft Skills: Attention to Detail, Time Management, Team Leadership, Multilingual Communication (English, Bengali)
- Collaborative teamwork
- Written and oral communication
- Student advising
- Proficiency in [software]
Certification
- Certified Forklift Operator (CPCS) — Jan 2025
- IELTS Academic – Overall Band 6.0
- OSHA 10-Hour General Industry — pending
- WSET Level 1 – Wine & Spirits (in progress)
References
References available upon request.
Timeline
Assistant Kitchen Porter
Red Fort (Indian Restaurant)
03.2025 - Current
Coordinator
Milestone School and College
01.2019 - 02.2025
Shift In-Charge
Medhakunja Model School and College
01.2014 - 01.2018
MA - English Literature
The People’s University of Bangladesh
BA - English Literature
National University of Bangladesh
MBA - Global Marketing & Communication, HRM
University of South Wales
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