McLeod Asare

• Managed administrative processes and financial records, overseeing a budget of GHC 50,000.
• Organized 15+ workshops and events, ensuring 95% participant satisfaction.
• Liaised with 30+ community leaders and stakeholders for project coordination.
• Improved record-keeping system with attention to detail and thoroughness.
• Managed office supplies inventory, ensuring readiness for all projects at any given time.

• Company Overview: Newmont Ghana
• Managed project contracts worth over GHC50,000, reducing overhead costs by 20%
• Coordinated 20+ team workers, achieving 95% adherence to timelines and safety compliance
• Engaged 15+ stakeholders weekly, resolving 90% of operational challenges
• Provided management reports improving decision-making by 30%
• Ensured 100% project completion within deadlines

• Company Overview: Kwame Nkrumah University of Science and Technology
• Provided administrative and financial management support for 10+ academic projects, ensuring 100% compliance with institutional guidelines.
• Organized and facilitated 50+ lectures, tutorials, and academic workshops, improving student engagement by 40%.
• Assisted in undergraduate research supervision, supporting 30+ students in thesis completion with 85% success rate.
• Offered one-on-one guidance to 20+ struggling students, leading to 30% improvement in their academic performance.
• Assisted 15+ students in securing admission into graduate programs at KNUST and other Ghanaian universities.
• Provided mentorship and guidance for 10+ students, helping them gain admission into international universities in the UK, US, and Europe.

• Handled vaccine procurement, managing an inventory of 5,000+ doses across multiple distribution centres.
• Tracked inventory and prepared budget reports, optimizing allocation and reducing waste by 15%.
• Coordinated vaccine storage, transportation, and emergency response planning, ensuring 99% compliance with health regulations.
• Ensured adherence to public health laws and safety protocols, reducing risk violations by 20%.
• Managed and protected sensitive health records of 5,000+ patients with 100% confidentiality.

• Processed an average of 150-200 administrative tasks per week, reducing department backlog by 35%

• Handled approximately 300-400 insurance claims monthly from 15+ government health centres with a claims processing efficiency rate of 92%, reducing average processing time from 10 to 5 business days

• Submitted an average of 250 claims forms monthly to insurance companies and corporate clients

• Successfully resolved 85% of unpaid and queried claim forms within 30 days, reducing outstanding claim amounts by GHC40,000 annually through persistent follow-up

• Directly managed communication with 100+ policyholders monthly, improving policyholder satisfaction scores by 40% through proactive and empathetic communication

• Maintained a 95% positive feedback rate in customer interaction surveys

• Reduced customer complaint rates by 60% through effective communication and swift issue resolution