Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
McHenson Nwora  Ugwu

McHenson Nwora Ugwu

Chesterfield, Derbyshire

Summary

Dedicated Auxiliary Nurse with a proven track record at Tomade Medical Centre, excelling in patient care and healthcare regulations. Trained three nurses, significantly enhancing nursing satisfaction and patient recovery outcomes. Skilled in vital signs monitoring and mental health awareness, adept at fostering patient comfort and advancing quality improvement initiatives.

Overview

3
3
years of professional experience

Work History

Auxiliary Nurse

Tomade Medical Centre
08.2023 - 06.2024
  • Trained 3 new nurses on hospital policies and procedures, patient care protocols, medical procedures and patient interventions.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Managed patients recovering from medical or surgical procedures.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Recorded details regarding therapies to keep patient charts updated.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Healthcare Coordinator

Shirley Hills Foundation
02.2021 - 06.2023
  • Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
  • Communicated with insurance companies and negotiated to secure payment for medical treatment.
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Recorded and tracked patient vital signs in Microsoft Excel during treatment.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Collaborated with store manager to maintain daily operations.
  • Communicated with patients, ensuring that medical information was kept private.

Education

Level 2 & 3 Diploma In Health And Social Care - Health And Social Care

Reed Online Ltd.
London, England

Bachelor's - Management Information Systems

Covenant University
Ogun, Nigeria
07.2013

Skills

  • Feeding Assistance
  • Mental health awareness
  • Patient Care
  • Continuing education
  • Blood Glucose Monitoring
  • Physical assessments
  • Basic Life Support
  • Personal Hygiene Assistance
  • Healthcare regulations
  • Vital signs monitoring
  • Palliative Care
  • Quality Improvement
  • Infection Control
  • Physical Examinations

Timeline

Auxiliary Nurse

Tomade Medical Centre
08.2023 - 06.2024

Healthcare Coordinator

Shirley Hills Foundation
02.2021 - 06.2023

Level 2 & 3 Diploma In Health And Social Care - Health And Social Care

Reed Online Ltd.

Bachelor's - Management Information Systems

Covenant University
McHenson Nwora Ugwu