Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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Mayuri Jha

Orpington, Greater London,England

Summary

Experienced E-learning Project Manager with a track record of delivering 50+ digital learning products to 5,000+ learners worldwide. Skilled in translating stakeholder requirements into user-focused solutions, managing backlogs, and leading cross-functional teams to deliver high-quality digital products. Known for improving learner engagement by 40% while ensuring compliance and stakeholder satisfaction.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Digital Product Owner(Learning Platforms&Content)

MKC Training
Gillingham, Kent
05.2024 - Current
  • Managed lifecycle of 15+ learning products for 5,000+ learners, increasing engagement by 40%.
  • Optimised LMS operations for 99% uptime and audit readiness, while cutting development turnaround by 30%.

Product Owner

Volunteer
London, City of London
10.2022 - 01.2024
  • Prioritised 10+ backlog items from customer/stakeholder feedback, resulting in 30% increase in customer satisfaction.
  • Led sprints with a 5-member team, delivering bi-weekly feature releases and 3 new product launches.

Digital Learning Product Owner

Oliver Wyman
London, City of London
12.2021 - 10.2022
  • Launched compliance training for 3,000+ global learners, cutting content revision cycles by 30%.
  • Introduced Agile-inspired delivery, improving stakeholder satisfaction by 25%.

Instructor Analyst

Accenture
Bengaluru, India
01.2020 - 10.2020
  • Delivered 10+ global e-learning projects with 95% on-time completion, reducing classroom training hours by 40%.
  • Enhanced course quality through testing and feedback, achieving learner satisfaction ratings of 4.5/5.

ABC

CDE
Gurgaon, India
02.2017 - 11.2019
  • Designed 15+ training programs to roll out the new mobile trading app, boosting adoption by 35%.
  • Gathered feedback from 500+ users, shaping UX/UI improvements and reducing support queries by 20%.

fgh

JUH
Delhi, India
05.2016 - 11.2016
  • Acquired and managed 150+ retail & HNW clients, driving a 20% YoY increase in investment product sales.
  • Streamlined onboarding/KYC workflows, cutting account setup time by 25% and ensuring 100% compliance.

Education

Master of Business Administration - Information Technology

Xavier Institute of Social Service
Ranchi, Jharkhand, India
04.2014 - 05.2016

Bachelor of Arts - Political Science

Miranda House, University of Delhi
Delhi, India
04.2010 - 05.2013

Skills

  • Project Management
  • User story creation
  • Jira and confluence
  • Prioritising tasks
  • Facilitating negotiations
  • Kanban
  • Scrum framework
  • Backlog grooming
  • Jira
  • Customer-centric approach
  • User acceptance testing
  • Agile leadership
  • Product lifecycle management
  • Requirements gathering
  • Sprint planning
  • Iteration planning
  • Data-driven decision-making
  • Agile and scrum methodologies
  • User experience design

Languages

English
Fluent

Certification

Prince2 Foundation - PeopleCert

Scrum Product Owner - scrum.org

Timeline

Digital Product Owner(Learning Platforms&Content)

MKC Training
05.2024 - Current

Product Owner

Volunteer
10.2022 - 01.2024

Digital Learning Product Owner

Oliver Wyman
12.2021 - 10.2022

Instructor Analyst

Accenture
01.2020 - 10.2020

ABC

CDE
02.2017 - 11.2019

fgh

JUH
05.2016 - 11.2016

Master of Business Administration - Information Technology

Xavier Institute of Social Service
04.2014 - 05.2016

Bachelor of Arts - Political Science

Miranda House, University of Delhi
04.2010 - 05.2013

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Mayuri Jha