Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mayuresh Bhoir

Colchester,Essex

Summary

Experienced professional with focus on crew management, bringing leadership and organisational skills to enhance team performance. Skilled in optimising workflows and resolving conflicts, ensuring smooth operations and high team morale. Committed to driving operational excellence through effective communication and strategic planning.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Crew manager

Cafe Coffee Day
Mumbai
03.2022 - 04.2025
  • Oversaw equipment maintenance to prevent operational delays.
  • Managed conflict resolution to ensure harmonious workplace atmosphere.
  • Implemented risk assessments, ensuring crew safety during operations.
  • Streamlined operational procedures with innovative solutions.
  • Organised crew schedules.

Customer service representative

D-Mart
Mumbai
01.2020 - 02.2022
  • Performed administrative duties contributing towards smooth store operations.
  • Facilitated customer loyalty programmes to enhance customer retention.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Ensured smooth running of operations with timely preparation of reports.
  • Improved customer satisfaction by effectively handling complaints and inquiries.

Education

Bachelor of Engineering - B.E. Electronics

Mumbai University
06.2013 - 05.2017

Master of Science - Data Science

University of Essex
Colchester
01.2026 -

Skills

  • Multitasking efficiency
  • Team collaboration
  • Supply chain management
  • Customer service and support
  • Cash handling expertise
  • Microsoft Excel proficiency
  • Visual merchandising

Languages

English
Advanced
Hindi
Fluent
Marathi
Native

Timeline

Master of Science - Data Science

University of Essex
01.2026 -

Crew manager

Cafe Coffee Day
03.2022 - 04.2025

Customer service representative

D-Mart
01.2020 - 02.2022

Bachelor of Engineering - B.E. Electronics

Mumbai University
06.2013 - 05.2017
Mayuresh Bhoir