Mayra Ortiz
Bowness-on-Windermere
Summary
Enthusiastic person to contribute to team success through hard work, attention to detail and excellent organizational skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Food and Beverage Assistant
Macdonald Old England Hotel
Bowness-on-Windermere, Cumbria
2021.06 - Current
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Logistics Team Leader
Amazon
MANCHESTER, ENGLAND
2020.10 - 2021.02
- Receiving, checking and sorting the full range of Amazon’s products entering the warehouse.
Housekeeping Attendant
The Bekerlay
London, England
2019.11 - 2020.03
- Performed duties with maximum discretion and confidentiality to ensure guest privacy.
- Prioritised tasks to consistently meet room readiness upon guest check-in.
- Reported maintenance issues for prompt resolution.
Human Resources Assistant
Interempleo
Lorca, Spain
2018.11 - 2019.10
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Posted positions through approved recruitment channels.
- Organized new employee orientation schedules for new hires.
Education
Bachelor Degree Business Management - Economics
University of Murcia
Murcia 2013.09 - 2017.06
Skills
Organization and Time Management
Google Workspace
Customer and client relations
Supervising staff
Social media knowledge
Office management
Business administration
Timeline
Food and Beverage Assistant
Macdonald Old England Hotel
2021.06 - Current
Logistics Team Leader
Amazon
2020.10 - 2021.02
Housekeeping Attendant
The Bekerlay
2019.11 - 2020.03
Human Resources Assistant
Interempleo
2018.11 - 2019.10
Bachelor Degree Business Management - Economics
University of Murcia
2013.09 - 2017.06