Results-driven professional with a track record of supporting large-scale transformation programmes, shaping product solutions and strengthening delivery governance. Adept at aligning diverse stakeholders, clarifying requirements and driving initiatives from concept to release within Agile frameworks. Combines strong analytical skills with growing technical capability to solve problems, optimise processes and support informed decision-making. Recognised for quickly building expertise, fostering collaboration and stepping into leadership responsibilities to maintain delivery momentum.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Product Owner
Accenture, Global Financial Services Client
London
10.2024 - Current
Serving as Product Owner for key components of a multi-million-pound risk and controls platform, shaping requirements, defining scope and partnering with technology teams across multiple regions.
Rapidly built deep expertise in the platform’s risk and controls functionality, becoming a key decision-maker on requirement feasibility, solution design options and cross-team implications.
Developed hands-on technical capability in Jira, Bitbucket, GitHub and platform configuration, independently investigating UAT and production issues to support root-cause analysis and improve delivery quality.
Led weekly alignment sessions between Product, Technology and Development teams, refining user stories, progressing JIRA tickets and ensuring readiness for upcoming release cycles.
Partnered with senior client stakeholders to shape business needs into clear, actionable requirements aligned with platform capabilities and delivery priorities.
Developed and presented GenAI enhancement proposals to senior development leaders, earning positive feedback for clarity, feasibility and potential impact.
Enhanced platform chatbot functionality through targeted training and optimisation, ensuring smoother and more intuitive user experience.
Built team capability by mentoring a new Analyst and onboarding Consultant- and Manager-level joiners, providing guidance on platform workflows, risk processes, Agile delivery and shared ways of working.
Prioritised product backlog to ensure alignment with stakeholder expectations and market needs.
Developed user stories and acceptance criteria to facilitate effective communication among team members.
Facilitated sprint planning and review sessions to optimise team performance and delivery timelines.
PMO & Programme Management
Accenture, Global Financial Services Client
London
08.2023 - 10.2024
Supported delivery and governance across a 10+ project transformation portfolio valued at £8–10 million, coordinating milestones, risks, dependencies and reporting across multiple workstreams.
Led weekly delivery forums, maintaining detailed plans, tracking progress and ensuring alignment across senior stakeholders in operations, policy, data and technology.
Oversaw major process improvement workstreams, managing issue logs, validating inputs and driving cross-team resolution to improve process efficiency and control.
Prepared executive-level reporting packs for SteerCos, Sponsor Meetings and Leadership Forums, ensuring clear visibility of status, risks and strategic decisions required.
Served as key governance contact, managing RAID processes and ensuring delivery standards were followed across all workstreams.
Operations Analyst
Accenture, Aerospace Engineering Client
10.2022 - 08.2023
Acted as primary liaison between client stakeholders and an offshore delivery team, coordinating end-to-end workflow for a key maintenance programme.
Supported implementation of updated operational processes, preparing documentation and guidance to ensure smooth adoption across global teams.
Led weekly reporting meetings with senior client stakeholders, presenting delivery insights, operational risks and progress updates.
Conducted quality assurance checks on outputs, identifying process gaps and recommending improvements to strengthen accuracy and efficiency.
Enhanced operational consistency by addressing training gaps and improving process documentation.
Forensic Consultant
KPMG
London
10.2021 - 10.2022
Conducted financial disclosure reviews and produced structured analytical outputs, including pivot tables and findings summaries for internal and external stakeholders.
Supported litigation-related engagements by reviewing, summarising and quality-assuring sensitive documentation, including foreign-language materials.
Developed internal training materials and facilitated interactive sessions to support departmental capability building.
Conducted e-review investigations in line with confidentiality protocols and regulatory requirements.
Performed research and analysis for engagements involving emerging supply chain technologies, synthesising insights to support senior consultants and engagement leads.
Business Analyst
Caerdav Ltd
St Athan, Wales
08.2019 - 08.2020
Analysed internal and external operational data to identify inefficiencies and improvement opportunities across maintenance and engineering workflows.
Developed end-to-end process flow models to support redesign of operational processes and enhance cross-team alignment.
Proposed actionable improvements to increase efficiency, agility and standardisation across business operations.
Presented analytical findings and recommendations directly to the Management Team to support data-driven decision-making.
Contributed to the development and rollout of new operational systems and working practices.
Supported the creation of commercial quotations, templates and documentation to improve consistency and compliance in commercial activities.
Education
Bachelor of Science - Business and Management
University of Sussex
United Kingdom
09.2017 - 07.2021
Skills
Portfolio & Programme Governance
Project & Delivery Management
Product Ownership & Backlog Management
Agile Methodologies (Scrum, Sprint Planning, User Stories)
Sr. Consultant Software Developer at Aarav Global Products & Services Pvt. Ltd(Client:- SBI global it center CBD Belapur)Sr. Consultant Software Developer at Aarav Global Products & Services Pvt. Ltd(Client:- SBI global it center CBD Belapur)
International Partnerships, Sponsorship & Business Development Manager at The Good Play Guide Ltd / FUNdamentally ChildrenInternational Partnerships, Sponsorship & Business Development Manager at The Good Play Guide Ltd / FUNdamentally Children