Maylita Edwards
Admin
Catford
Summary
A highly organized and detail-oriented professional with extensive experience providing dedicated support to senior leadership and managing multifaceted administrative responsibilities. Proficient in financial oversight, including chasing payments and maintaining accurate records, while expertly coordinating complex schedules and appointments. Renowned for discretion in handling sensitive information, taking meticulous meeting minutes, and filing essential data to support executive decision-making. Adept at fostering lasting client relationships through exceptional communication and professionalism, complemented by a natural ability to streamline operations and enhance organizational efficiency. A self-motivated problem solver with a proven aptitude for thriving in dynamic, fast-paced environments.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Practice Administrator
West London Speech and Language Therapy
London
01.2024 - Current
- Conducted regular audits with meticulous attention to detail.
- Verified insurance coverage for patients; minimised financial misunderstandings and fostered trust between practice and clients.
- Coordinated appointment schedules to improve patient flow.
- Maintained up-to-date record system, achieved efficient retrieval of information.
- Collected information from patients via face-to-face or telephone interviews.
- Enhanced patient satisfaction by addressing concerns promptly and professionally.
- Prioritised tasks effectively during peak hours to maintain smooth practice operation.
- Implemented new billing procedures for more accurate invoicing and payment collection.
- Assisted in budget preparation, ensured cost-effective operation of the practice.
- Streamlined office operations by implementing effective filing systems.
- Provided exceptional customer service to enhance patient experience at the clinic.
- Oversaw and developed effecient appointments system, reducing patient wait times.
- Used spreadsheet software to track important data and identify administrative trends.
Campaign Advisor
Macmillan Cancer Support
London
03.2023 - 07.2024
- Successfully organized and executed captivating campaign photoshoots, ensuring the message was effectively conveyed
- Demonstrated exceptional communication skills by liaising with potential lead voices for the campaigns
- Utilized social media platforms skillfully to identify and recruit dedicated lead campaigners
- Efficiently crafted and sent out engaging emails to subscribers and volunteers, generating active participation
- Meticulously organized accommodation arrangements for campaign filming shoots, ensuring smooth operations
- Oversaw and managed teams of dedicated volunteers for photoshoots, filming, and voice-overs
- Displayed excellent organizational skills in planning company away days, including travel, catering, and location arrangements
- Crafted compelling promotional material for the campaign to captivate and mobilize the target audience
- Created visually appealing treatments and storyboards for filming days, enhancing the overall production quality.
Features Intern
Hello Magazine
01.2022
- Skillfully planned and conducted insightful interviews, resulting in compelling feature articles
- Consistently produced high-quality weekly features and news articles, meeting stringent deadlines
- Collaborated seamlessly with editors and staff members to refine story angles and content, ensuring accuracy
- Developed and nurtured strong relationships with sources and contacts, enhancing access to valuable information
- Attended press conferences to gather firsthand information, contributing to timely and accurate reporting
- Provided comprehensive coverage of special events and breaking news stories, delivering up-to-date and engaging content.
Assessment Administrator
The Royal College of Pathologists
01.2021 - 01.2022
- Assumed responsibility for overseeing and promptly responding to email enquiries, ensuring efficient communication
- Accurately recorded meeting minutes and shared them with team members, promoting transparency and accountability
- Effectively managed and addressed phone enquiries, promptly resolving issues in real-time
- Demonstrated strong organizational skills in scheduling and coordinating meetings for various teams
- Utilized spreadsheets to represent data in a variety of projects, enabling effective analysis
- Successfully managed and updated the company website to ensure relevance and identify any technical faults.
Co-op - Retail Assistant
University of Kent Co
01.2019 - 01.2021
- Demonstrated efficiency and professionalism while operating the till/self-service area, ensuring smooth transactions
- Effectively managed and organized stock to maintain optimal inventory levels
- Diligently replenished stock to guarantee product availability and maximum customer satisfaction
- Provided exceptional customer service, proactively assisting customers and addressing their inquiries
- Exhibited strong organizational skills in managing food inventory and maintaining cleanliness
- Assumed responsibility for stockroom maintenance, ensuring proper organization and accessibility.
Waitress
Love a Slice
01.2017 - 01.2018
- Displayed excellent customer service by accurately taking orders from customers and delivering exceptional dining experiences
- Effectively managed food service during peak hours, ensuring smooth operations and customer satisfaction
- Expertly conducted stock counts and replenishment to maintain optimal inventory levels
- Maintained cleanliness and hygiene standards to uphold a pleasant dining environment.
Receptionist
Prendergast Ladywell School
01.2017
- Meticulously logged attendance, ensuring accurate record-keeping and compliance with school policies
- Efficiently dealt with enquiries from parents and students, providing prompt and helpful assistance
- Effectively set up meetings, facilitating smooth operations and effective communication
- Demonstrated organizational skills by creating schedules to streamline daily activities
- Assumed responsibility for filings and updating databases, ensuring efficient data management
- Ensured effective communication by promptly taking and delivering messages.
Receptionist/Classroom Assistant
Prendergast Primary School
01.2015
- Contributed to providing a comfortable working environment for children, promoting effective learning and development
- Efficiently managed office operations, including answering calls and responding to general emails
- Collaborated with staff members to create engaging lesson plans, supporting student learning activities
- Assisted reading groups and provided valuable support to enhance student learning experiences.
Education
Bachelor of Arts - English and American Literature and Journalism
University of Kent
09.2018 - 06.2021
A-Levels - English Literature, Philosophy and Ethics, Media
Harris Academy Beckenham
09.2016 - 06.2018
GCSEs -
Sedgehill Secondary School
09.2011 - 06.2016
Skills
Strong attention to detail and accuracyundefined
Timeline
Practice Administrator
West London Speech and Language Therapy
01.2024 - Current
Campaign Advisor
Macmillan Cancer Support
03.2023 - 07.2024
Features Intern
Hello Magazine
01.2022
Assessment Administrator
The Royal College of Pathologists
01.2021 - 01.2022
Co-op - Retail Assistant
University of Kent Co
01.2019 - 01.2021
Bachelor of Arts - English and American Literature and Journalism
University of Kent
09.2018 - 06.2021
Waitress
Love a Slice
01.2017 - 01.2018
Receptionist
Prendergast Ladywell School
01.2017
A-Levels - English Literature, Philosophy and Ethics, Media
Harris Academy Beckenham
09.2016 - 06.2018
Receptionist/Classroom Assistant
Prendergast Primary School
01.2015
GCSEs -
Sedgehill Secondary School
09.2011 - 06.2016
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