Mayliss Semedo

• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

First point of contact to students and external visitors to the Student Guild, providing information,

support and guidance.

• Participation in continuing professional training and development programs to enhance

the student experience.

Dealt with customer enquiries, issues and complaints.

Reception duties such as calling customers, emailing regarding deliveries and orders. Upsell and promote the products to increase sales.

Dealt with customer enquiries, issues, and complaints.

• Reception duties such as calling customers, emailing regarding deliveries and orders.

• Upsell and promote the products to increase sales.

Responsible for monitoring all stock procedures in store from deliveries to floor replenishment.

• Delivered training to all new team members specialising in stock control as well as customer

advisors.

• Ensured all stock procedures in this flagship store complied with company procedures and

standards.

• Inspired the team to achieve store targets through coaching, delivering constructive feedback

and teamwork.