Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Mayah Hussain

Walsall,Birmingham

Summary

As a person I love to take on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results believe to be a

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion also believe to be well-versed in strong communication skills and can adapt to multi tasking also love to seek and apply knowledge to tasks an in general.

Overview

2
2
years of professional experience

Work history

Crew member

McDonald's
Rushall, Walsall
08.2023 - 02.2024
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Trained in food safety and hygiene practices.
  • Acted as team player by helping colleagues finish their tasks.
  • Prepared food and beverages within target timeframes.
  • Addressed questions, concerns and complaints of customers.
  • Took orders at counter and drive-through with clear communication and professionalism.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Prepared tea, coffee and carbonated beverages for customers.
  • Grilled meats for correct time to reach safe internal temperatures.

I used to work for my mom

mom
Walsall, West midlands
09.2021 - 01.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Improved efficiency and productivity by acquiring new skills.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Increased customer satisfaction by resolving issues.

Education

A-Levels - law , business and criminology

Centralstmichaels
West Bromwich, Sandwell
09.2023 -

Skills

  • I believe that I am calm under pressure,
  • Have good communication skills towards other team members and the customers ,
  • I'm good at problem-solving in general and under a busy environment,
  • Customer Service skills,
  • Dishwashing and cleaning skills and I am trainable for whichever job role I would be applying for,
  • I form an understanding and kind environment for customers which links into my customer relations skills

Affiliations

  • My hobbies are reading when I can playing netball as since secondary school I have always had an interest in the sport also love to go on walks when I can as I believe it to be really calming and its in general a great way for me to get outside if I haven't been out in a couple days.

Timeline

A-Levels - law , business and criminology

Centralstmichaels
09.2023 -

Crew member

McDonald's
08.2023 - 02.2024

I used to work for my mom

mom
09.2021 - 01.2022

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Mayah Hussain