A highly skilled professional with expertise in Basic Paye Tool, Sage 50 Professional, and Payroll 50. Proficient in switchboard telephone systems and advanced IT knowledge, including Microsoft Office applications. Demonstrates strong programme management and leadership skills, with a proven track record in translating and interpreting. Adept at web and database usage, e-mail packages, and delivering excellent customer service. Possesses exceptional administration, organisation, and implementation skills with precise attention to detail and problem-solving abilities. Fluent in English and Bulgarian, with basic German and Russian language skills.