Maya Belle

Recommended drinks to customers, increasing overall sales.

• Collaborated with team members to provide seamless service during busy periods.
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Resolved customer complaints promptly to maintain good relationships.
• Created an inviting atmosphere through friendly interaction with customers.
• Checked identification of customers to ensure legal drinking age compliance.
• Handled cash transactions securely minimising risk of theft or fraud.
• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.

• Trained new staff members, enhancing their job performance and integration into the team.
• Assisted in the training of new staff members, fostering a supportive team environment.
• Balanced multiple responsibilities while maintaining high standards of customer service.
• Handled high-pressure situations calmly ensuring minimal disruption to guests' dining experience.
• Ensured smooth running of service by promptly addressing customer needs.
• Monitored customer satisfaction during meals, ensuring positive experiences with food and service quality.
• Maintained high standards of cleanliness and organisation, facilitating workflow efficiency and a positive dining environment.
• Prepared tables for new arrivals, ensuring a welcoming atmosphere.
• Served food and beverages to customers, providing friendly and attentive service.
• Maintained an extensive knowledge of menu items, enabling personalised recommendations to suit individual tastes and dietary requirements.
• Assisted with inventory management to ensure adequate stocking levels.
• Managed payments, resulting in accurate financial transactions.
• Prioritised task completion during peak hours for smooth operation of restaurant services.
• Served as an approachable point of contact for staff queries or issues, promoting open dialogue within the team.

• Coordinated event setup, ensuring professional presentation.
• Managed vendor relationships to ensure timely delivery of services.
• Organised marketing materials for successful event promotion.
• Sorted out last-minute changes efficiently to ensure seamless running of events.
• Supported catering teams in delivering quality guest experiences. with food running and guest services to meet team goals.
• Communicated with team members for efficient task distribution.
• Participated in post-event analysis, leading to improved future planning.
• Prepared detailed reports post-event for management review and assessment.
• Assisted security team with defusing tense situations and removing rule violators.

• Coordinated event setup, ensuring professional presentation.
• Assisted in setting up venue, ensuring professional appearance.
• Set up equipment in pre-determined layouts and locations to meet event needs.
• Enhanced guest experience by providing warm welcome and guidance upon arrival.
• Demonstrated respect and friendliness while assisting guests.
• Directed traffic during busy periods for efficient movement of guests.
• Assisted in tear-down post-event, supporting quick turnaround times for subsequent functions.
• Provided support during peak hours by working flexible shifts, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Implemented creative problem-solving and critical thinking to address unexpected challenges in absence of senior team members.

• Delivered exceptional client service through welcoming reception and tailored product recommendations.
• Cultivated a friendly atmosphere by engaging positively with clients and providing attentive service.; enhanced overall customer experience.
• Provided complimentary refreshments to clients while they waited, enhancing their comfort. – improved overall client experience.
• Promoted salon retail products to enhance customer satisfaction and drive additional revenue.
• Maintained clean, sanitised salon environment for customer satisfaction.
• Completed stock checks regularly; ensured sufficient supplies at all times.
• Assisted senior stylists by restocking hair care products and cleaning workstations.
• Supported hairstylists during busy periods by quickly mixing hair dye or perming solutions.
• Cleaned all tools after use – ensured compliance with health standards.
• Washed, rinsed clients' hair to prepare for styling or colouring services.
• Swept up hair after each cut; maintained tidiness of the salon area.

Total Number Of GCSES: 10

A-levels: Film Studies (B), English Literature (C), Sociology (B)