May Holliday
Portsmouth ,Hampshire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking , people skills and fluent with communication. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Dental Assistant Student/ Receptionist.
Mydenist
Portsmouth, Hampshire
11.2023 - 01.2024
- .
- Obtained dental x-rays using traditional and digital methods.
- Obtained authorisation for payments and funded treatments to cover dental costs.
- Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.
- Calmed nervous patients with warm, friendly service for improved comfort.
- Set up treatment rooms with appropriate dental tools and equipment.
- Greeted patients and provided consent forms ahead of treatment.
- Dealing with equity’s on the desk, enrolling new customers and explaining the plans and treatments we provide.
- Promoting products and treatments.
- Working by patients side with dental treatments.
- Received payments for products and treatments and updated balances in computer.
Student dental nurse / receptionist
South cliff dental group
Hamble, Hampshire
09.2023 - 11.2023
- Handing patients with bookings and there needs
- Managing money and the card machine for payments
- Taking on phone calls and dealing with customers
- Replying to emails and responding in a good time -hand side support to the Denist., - Eden hair and beauty, Highbury College
- Dealing with customers queries, booking appointments
- Answering the phone and answering any enquires and giving information out
- Promoting and selling products.
Mental health support worker
St James hospital Portsmouth
Portsmouth, Hampshire
01.2022 - 01.2023
- Undertaking physical observations
- Both manual and electronic
- Supporting patients with mental wellbeing and 1-1 advice and support
- Encouraging patients with daily routine and helping with independence
- Undertaking patients samples and testing, labeling and storing
- Filling in notes and up loading them to the system
- Updating care plans
- Handling phone calls to free up the nursing staff.
Healthcare support worker
01.2017 - 01.2022
- Qa hospital ( Orthopedic Trauma and head injuries)
- Supporting and encouraging personal care / basic needs
- Skin checks
- Helping with meal preparation/ helping with feeds
- One to one specialing
- Mobilizing patients with correct form of aids
- Changing bed linen daily/ when needed
- Observations and monitoring patients
- Filling in paperwork and rounding charts
- Listening and supporting patients with there worries and fears.
Activities Assistant
Aquarius Nursing Home
Southsea
01.2014 - 01.2015
- Helping to organise coffee mornings
- Making teas and coffees and serving residents
- Talking to residents to see if they needed assistance
- Tidying up to ensure there health and safety
General assistant
Work, Racheal lee hair and beauty
Milton
01.2013
- In the salon
- Tidying the salon and making refreshments.
Education
diploma - Health and Social Care, beauty
Highbury College, therapy- Highbury College
NVQ Level 2 - Business administration
AIM GROUP
Portsmouth 04.2024
Skills
- Good communication and customer service skills, - friendly and polite
- Good organizational skills- able to prioritise and meet deadlines
- Good team member, supportive and helpful
- Independent worker, able to work alone by using initiative to make quick effective decision
- Quick learner, keen to learn and improve my skills
- Good at working under pressure
- Good awareness of health and safety issues
- Good ict skills and use of all Microsoft
- Quick learner and love learning new trades and skills
- Medical records management
- Knowledge of a range of software and databases
- Customer-focused
- Time management
- Communication skills
Certification
Diploma in marketing management
Diploma in human resource (HR)
certificate in safer recruitment
Timeline
Dental Assistant Student/ Receptionist.
Mydenist
11.2023 - 01.2024
Student dental nurse / receptionist
South cliff dental group
09.2023 - 11.2023
Mental health support worker
St James hospital Portsmouth
01.2022 - 01.2023
Healthcare support worker
01.2017 - 01.2022
Activities Assistant
Aquarius Nursing Home
01.2014 - 01.2015
General assistant
Work, Racheal lee hair and beauty
01.2013
diploma - Health and Social Care, beauty
Highbury College, therapy- Highbury College
NVQ Level 2 - Business administration
AIM GROUP