Maxwell McAndrew
Summary
Dedicated professional with expertise in point of sale operation, pricing and markdowns, and customer engagement. Demonstrates strong problem-solving abilities and exceptional communication skills, fostering effective team building and conflict resolution. Known for maintaining a calm demeanour under pressure, with a patient attitude and empathetic approach. Proficient in public speaking, aiming to leverage these skills towards enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Retail sales associate
The Entertainer
STAINES-UPON-THAMES, Surrey
2024.10 - 2025.01
- Advised customers on product selection based on their needs.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Established rapport with customers through attentive listening and communication.
- Provided personalised service to shoppers, fostering repeat business.
- Addressed and resolved customer complaints efficiently, enhancing satisfaction.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Promoted products actively, contributing to achieving sales targets.
- Used Point of Sale system efficiently, speeding up transactions.
- Processed payments swiftly for improved customer experience.
Sales assistant
School Uniform Direct
STAINES-UPON-THAMES, Surrey
2024.07 - 2024.09
Paper deliverer
More Local
STAINES-UPON-THAMES, Surrey
2023.03 - 2024.04
- Improved public image of the company by polite interactions with clients during deliveries.
- Kept calm under pressure during peak holiday seasons or when handling last-minute changes in deliveries schedule.
- Undertook early morning starts consistently, highlighting strong time management skills.
- Upheld company reputation through consistent, high-quality service delivery.
Education
A-Levels - Chemistry, Biology, Performing Arts
Strode's College (Windsor Forest Colleges Group)
Egham, Surrey 2023.09 - 2025.06
GCSEs - English Lit, English Lang, Maths, Chemistry, Biology, Physics, PE, Photography, Geography, RS
The Bishop Wand CofE School
Sunbury-on-Thames, Surrey 2018.09 - 2023.06
Bachelor of Science - Human Physiology
University of Leeds
Leeds 2025.09 -
Skills
- Point of sale operation
- Pricing and markdowns
- Customer engagement
- Problem-solving
- Communication skills
- Team building
- Stress resilience
- Calm under pressure
- Conflict resolution
- Empathetic approach
- Patient attitude
- Public speaking
Affiliations
- Football
- Guitar
- Travelling
Custom
Maxwell, McAndrew, +447446969312, maxwellmcandrew886@gmail.com, Flat D1.18, Henry Price Residences, Clarendon Road , Leeds, Leeds, LS29LG
Timeline
Bachelor of Science - Human Physiology
University of Leeds
2025.09 -
Retail sales associate
The Entertainer
2024.10 - 2025.01
Sales assistant
School Uniform Direct
2024.07 - 2024.09
A-Levels - Chemistry, Biology, Performing Arts
Strode's College (Windsor Forest Colleges Group)
2023.09 - 2025.06
Paper deliverer
More Local
2023.03 - 2024.04
GCSEs - English Lit, English Lang, Maths, Chemistry, Biology, Physics, PE, Photography, Geography, RS
The Bishop Wand CofE School
2018.09 - 2023.06