Maxwell Mangwana
Wolverhampton,West midlands
Summary
Detail-oriented Risk Analyst with experience in varying industries. Skilled in identifying, analysing and mitigating clinical, operational and compliance risks. Demonstrates talent for evaluating data and making strategic recommendations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Risk Officer
United Exports South Africa
kempton park, South Africa
06.2020 - 04.2022
- Established systems and processes for gathering and storing data for future analytic projects.
- Identified financial and economic trends with potential to present risk to company.
- Assessed data to better understand potential risks, concerns and outcomes of decisions.
- Collated key risk indicator information from businesses to prevent crises.
- Conducted quarterly risk workshops with risk and control owners.
- Coordinated Own Risk and Solvency Assessment and Validation report production.
- Represented risk management function at key management meetings.
- Gathered and validated risk information from businesses and provided constructive analysis and interpretation.
- Coordinated and assisted with quarterly risk management self-assessment process.
- Collaborated with compliance, internal audit and other governance functions to analyse and present data.
- Presented ideas via reports and presentations, outlining findings and making recommendations for improvements.
- Developed contingency plans to deal with emergencies.
- Made insurance strategy recommendations to reduce or control risk.
Compliance Assistant
ZIMNAT Insurance Zimbabwe
Bulawayo, Zimbabwe
01.2019 - 12.2019
- Prepared risk assessment forms and facilitated timely risk rating updates.
- Created and maintained client profiles, files and archives with precise adherence to data security requirements.
- Produced risk and control analysis reports informing key business stakeholders.
- Analysed and reported on operational cost performance with comparisons to budget.
- Researched market conditions to understand impacts on organizational objectives.
- Monitored and managed client-facing exposure, following established protocols to reduce risks.
- Responded to control, audit and regulatory requests within established timelines.
- Supported internal teams in delivering actionable insights on financial performance and improvement opportunities.
- Contributed to short- and long-term financial planning and forecasting.
- Prepared supporting documentation for internal audits.
Underwriting Assistant (Attachee)
Zimnat Insurance
Bulawayo, Zimbabwe
02.2017 - 01.2018
- Facilitated conflict resolution by implementing protocols and investigating issues through to completion.
- Coordinated department schedules to maximise coverage during peak hours.
- Enabled effective risk assessment, liaising directly with brokers to collect account and insured information.
- Achieved client satisfaction score by delivering high-quality customer service and efficient turnaround.
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Communicated risk parameters and value proposition to brokers and clients.
- Established accurate risk assessments to identify potential vulnerability indicators.
- Supported review, acceptance or denial of new or renewal business.
- Enforced compliance with regulatory requirements, promptly addressing and correcting underwriting submission deficiencies.
- Researched and developed loss control support resources.
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
- Processed applications for insurance coverage and reports from loss control specialists to determine risks.
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
- Maintained high-quality control standards in observance of audit protocols.
- Coordinated with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
Education
Bachelor Of Commerce Insurance and Risk Management - Honours Degree
Midlands State University
Gweru, Zimbabwe11.2018
Skills
- Health and safety legislation
- Compliance strategy
- Risk assessment
- Risk prevention programmes
- Risk management process development
- Process improvement
- Data analysis
- Good Telephone Etiquette
- Excellent Communication
- Analytical and Critical Thinking
- Risk mitigation
- Client needs analysis
- Business planning
References
Mr Masarakufa ( Zimnat 2019-22)
+263782126865
masarakufah@zimnat.co.zw
Mrs Matapura (Zimnat2017-18)
+263772852815
Jmatapura@zimnat.co.zw
Mr Justice (United Exports )
+27671686476
+27658374850
Timeline
Risk Officer
United Exports South Africa
06.2020 - 04.2022
Compliance Assistant
ZIMNAT Insurance Zimbabwe
01.2019 - 12.2019
Underwriting Assistant (Attachee)
Zimnat Insurance
02.2017 - 01.2018
Bachelor Of Commerce Insurance and Risk Management - Honours Degree
Midlands State University
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