Maxwell Doyle

During my time at Driveline, I have moulded myself to fit multiple roles across the organisation, in multiple locations.

Responsibilities include:

• Managing the company's marketing, including developing strategy, chairing bi-weekly meetings, and being responsible for branding.
• Received and processed stock into inventory management system.
• Project managed re-branding for Driveline Emissions.
• Supporting the sales team with administrative support.
• Representing the company at Trade and Sales Events.
• Supporting the CEO with general assignments.
• Developed team communications and information for meetings.
• Actively listened to customers, handled concerns quickly and escalated major issues to my supervisor.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Prepared company documents, such as employment contracts, and licensing agreements.
• Worked within applicable standards, policies and regulatory guidelines to promote a safe working environment.
• Used Microsoft Word and other software tools to create documents and other communications.
• Conducted research, gathered information from multiple sources and presented results.
• Identified issues, analyzed information and provide solutions to problems.

During my time at Forrit, I gained experience in most of the different teams within the business. the area of the business I worked within would change to coincide with the subject areas I was focusing on at University.

My roles within the organisation were:

• Client Relationship Administrator
• Finance Assistant
• Marketing Assistant
• Assistant to Delivery Team
• Page Editor

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed strict recipes and drink measurements to minimize product use.
• Conducted regular inventory count to keep the bar and drink supplies stocked, avoiding expensive rush orders.
• Assisted servers with speciality drinks orders by preparing on-demand items without delay.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Set up glassware, liquor and other necessary supplies for special events.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.

• Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Studied job descriptions and qualifications to determine applicant requirements.
• Evaluated strengths and weaknesses of candidates through effective screening processes.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Helped customers manage large purchases by collecting items from shelves and storage locations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisted customers with prompt and polite support in person and via telephone.
• Greeted customers and helped with product questions, selections and purchases.