Maxine Pentelow
Bangor Area
Summary
Enthusiastic, adaptable, and committed, I bring a strong work ethic and a passion for supporting children’s learning and wellbeing. I have recently completed the Council-funded Classroom Assistant Academy, gaining practical knowledge in child safeguarding, classroom support, SEN awareness, and behaviour management. With experience in education settings as a Lunch Supervisor and extensive customer-facing roles, I am confident in providing a safe, supportive, and inclusive environment for pupils, assisting teachers, and contributing positively to the school community. I hold an Enhanced DBS check and am dedicated to creating a nurturing learning environment for all children.
Overview
14
14
years of professional experience
Work History
Supervisor
Education Authority
09.2024 - Current
- Supervise students during lunchtime, ensuring safety, wellbeing, and adherence to school rules, reflecting strong safeguarding awareness.
- Assist pupils with personal or social issues, providing guidance and referring to appropriate staff when necessary, demonstrating empathy and communication skills.
- Promote positive behaviour and resolve conflicts constructively, using patience and understanding to maintain a supportive environment.
Manager
Snakes and Ladders
- Supervised and mentored a team, providing guidance, training, and feedback – transferable to supporting pupils and collaborating with teaching staff.
- Organised schedules, delegated tasks, and ensured smooth operations, developing leadership and organisational skills applicable to classroom routines.
- Promoted teamwork and motivation within the team, similar to encouraging group participation and cooperation among pupils.
Sales Advisor
Mango
- Delivered excellent customer service, demonstrating patience, clear communication, and problem-solving – directly transferable to interacting with children, parents, and staff.
- Built rapport with diverse individuals, enhancing ability to create positive relationships with pupils of varying needs and backgrounds.
Graphic Designer
Colour2Glass
10.2014 - 02.2015
- Designed artwork, layouts, and online graphics, demonstrating creativity that can support classroom learning activities and resource creation.
- Liaised with clients and colleagues, enhancing presentation and interpersonal skills useful for explaining tasks to children and supporting teachers.
Graphic Designer
DIY Splashbacks
02.2012 - 10.2014
- Managed creative projects from initial brief to completion, developing planning, organisation, and time-management skills transferable to classroom activity preparation.
- Paid attention to detail in designs and layouts, mirroring the care needed when assisting with learning resources and classroom materials.
Education
Classroom Assistant Academy - Child Development, SEN Support, Safeguarding, Behaviour Management, Classroom Practice
01.2025
Enhanced DBS Check - undefined
01.2025
Bachelor Of Arts - Multimedia Technology And Design
Caledonian University
HNC/HND - Communication & Graphic Design
Cardonald College
01.2008
A Level - Art & Design, Intermediate Maths, English, Geography, Computing
Springburn Academy
Skills
- Classroom support
- SEN awareness
- Child safeguarding
- Behaviour management
- Positive reinforcement
- Supervising and assisting children during school activities
- Strong communication skills
- Interpersonal skills
- Organisation
- Planning
- Teamwork
- Microsoft Office
- Multimedia skills
- PowerPoint
- Word
- Flash
- Adobe Creative Suite
- Adaptability
- Patience
- Empathy
Additional Information
Parent and Carer – responsible for the care and development of a child with Hip Dysplasia, Committed to fostering an inclusive and supportive environment for children, Highly adaptable, patient, and proactive
Relevant Employment And Experience
- Grange Park Primary - Education Authority, 2024-09-01, Present, Supervise students during lunchtime, ensuring safety, wellbeing, and adherence to school rules, reflecting strong safeguarding awareness., Assist pupils with personal or social issues, providing guidance and referring to appropriate staff when necessary, demonstrating empathy and communication skills., Promote positive behaviour and resolve conflicts constructively, using patience and understanding to maintain a supportive environment.
- Graphic Designer, DIY Splashbacks, 2012-02-01, 2014-10-01, Managed creative projects from initial brief to completion, developing planning, organisation, and time-management skills transferable to classroom activity preparation., Paid attention to detail in designs and layouts, mirroring the care needed when assisting with learning resources and classroom materials.
- Graphic Designer, Colour2Glass, 2014-10-01, 2015-02-01, Designed artwork, layouts, and online graphics, demonstrating creativity that can support classroom learning activities and resource creation., Liaised with clients and colleagues, enhancing presentation and interpersonal skills useful for explaining tasks to children and supporting teachers.
- Manager, Snakes and Ladders, Supervised and mentored a team, providing guidance, training, and feedback – transferable to supporting pupils and collaborating with teaching staff., Organised schedules, delegated tasks, and ensured smooth operations, developing leadership and organisational skills applicable to classroom routines., Promoted teamwork and motivation within the team, similar to encouraging group participation and cooperation among pupils.
- Sales Advisor, Mango, Delivered excellent customer service, demonstrating patience, clear communication, and problem-solving – directly transferable to interacting with children, parents, and staff., Built rapport with diverse individuals, enhancing ability to create positive relationships with pupils of varying needs and backgrounds.
References
Available on request
Timeline
Supervisor
Education Authority
09.2024 - Current
Graphic Designer
Colour2Glass
10.2014 - 02.2015
Graphic Designer
DIY Splashbacks
02.2012 - 10.2014
Classroom Assistant Academy - Child Development, SEN Support, Safeguarding, Behaviour Management, Classroom Practice
Enhanced DBS Check - undefined
HNC/HND - Communication & Graphic Design
Cardonald College
Manager
Snakes and Ladders
Sales Advisor
Mango
Bachelor Of Arts - Multimedia Technology And Design
Caledonian University
A Level - Art & Design, Intermediate Maths, English, Geography, Computing
Springburn Academy