Maxine Milton-Saywell

• Established and managed a small business alongside family commitments
• Created brand identity and established social media presence.
• Handled customer orders, scheduling, and stock management
• Maintained high standards of organisation and time management
• Developed strong communication and customer service skills
• Demonstrated flexibility and ability to balance multiple responsibilities and customers

Focused on raising a family

• Provided high-level administrative and organisational support
• Managed diaries, correspondence, and scheduling
• Coordinated meetings and handled confidential information
• Created templates for safety reports
• Supported day-to-day office operations

• Provided administrative support within a busy office environment
• Handled documentation, typed up house particulars for property brochures, and performed general office duties
• Maintained accurate records and filing systems

• Assisted in establishing and developing hotel operations
• Introduced and managed a booking system
• Organised staff rotas and supervised day-to-day team activities
• Oversaw the daily running of the hotel in a busy city centre environment
• Maintained high standards of customer service and guest experience
• Maintained compliance with health and safety regulations within the premises.
• Responded promptly to customer complaints, ensuring swift resolution and customer retention.

• Completed NVQ Level 3 in Business Administration
• Gained experience across multiple departments as part of a trainee role
• Worked as a receptionist, handling enquiries and front-of-house responsibilities
• Later moved to the main site typing pool, providing cover for management secretaries during absences
• Developed strong secretarial, organisational, and communication skills in a professional environment