Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Maximus  Alvarez-Lopera

Maximus Alvarez-Lopera

LONDON,LONDON

Summary

Talented Sites Manger with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. I am a Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Motivational leader with record of success in pressurised environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style.

Overview

5
5
years of professional experience

Work history

Lifeguard

Virgin Active
  • Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
  • Cleaned and disinfected pool equipment and accessories to minimise potential health risks.
  • Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
  • Offered flexible schedule from early starts to weekend shifts.
  • Consistently checked water temperatures, pH and chlorine levels to safeguard swimmers' health.
  • Supervised pool sessions for children aged 4+.
  • Minimised accidents by sharing health and safety awareness.
  • Observed swimmers attentively, quickly responding to risks and concerns.
  • Collaborated with team to achieve full pool coverage and cleaning procedures.
  • Performed successful pool rescues, remaining calm and effective under pressure.
  • Instructed or assisted with classes in fundamentals of swimming.

Sites Manager

Irama Sports Network
London, Surrey
02.2021 - 10.2022
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Monitored and evaluated annual business plans in consultation with team members to meet set targets.
  • Completed opening and closing procedures each day.
  • Created positive environment of teamwork, mutual respect and morale, reducing staff turnover.
  • Maintained high levels of customer retention by resolving complex customer complaints.
  • Developed strong customer relationships, resulting in high rate of repeat customers.

Salesman

Anglian Home Improvements
London, Surrey
01.2018 - 07.2019
  • Assisted service users to obtain and access community resources.
  • Liaised with external and internal professionals to provide holistic support.
  • Assessed clients and documented information for records and analysis.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Counselled clients through difficult times using approved and compassionate strategies.

Education

GCSE

Skills

  • Conflict resolution
  • Commercial awareness
  • Opportunities identification and creation
  • Performance development planning
  • Financial leadership
  • SMART goal setting
  • Workforce development

Languages

Spanish
Fluent

Timeline

Sites Manager

Irama Sports Network
02.2021 - 10.2022

Salesman

Anglian Home Improvements
01.2018 - 07.2019

Lifeguard

Virgin Active

GCSE
Maximus Alvarez-Lopera