Maxim Sutcliff

completing fibre connectivity designs to present to public stakeholders.

Utilised available resources creatively for maximum Return on Investment.

Configured networks according to set specifications.

Keeping clients up to date via phone and email on the progress of the site and answering and concerns promptly.

organising work loads to keep up to date with deadlines.

Repaired unsafe and defective lines safely and within company guidelines, replacing faulty lines with new cables.

Ensuring all company equipment stayed fit for purpose and in good working order.

Effectively diagnosed, identified faults and failures with customers homes and providing effective and efficient solutions.

Face to face with customers explaining the job clearly and trying to cater to the customers request within safety limits.

Maintained bar stocks, replenishing daily as necessary.

Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice

Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

Creating bonds with regular customers remembering what they order and where they like to be within the pub.

Creating strong relationships with customers, seeing them weekly and always being available via phone to fit in with customers timetables.

Used outstanding product knowledge, to guide customers with purchasing the best product for their needs.

Received stock deliveries, accurately completing paperwork and updating system records.

Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.

walking customers around their vehicles and giving them step by step bullet points of faults to ensure transparency.

Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.

Maintained knowledge of updated changes in various equipment models.

Carried out scheduled and routine maintenance on small and large vehicles.