Max Woodward
Glasgow
Summary
Outgoing, skilled and reliable with a passion for making customers and co-workers alike feel welcome. Extensive history of providing exceptional customer service and preparing high-end food and beverage. Works hard to communicate effectively with fellow-team members and take initiative when necessary.
Overview
10
10
years of professional experience
Work history
Barista
Cashel Coffee & Dry Goods
Glasgow, Glasgow City
2025.10 - Current
- Prepared high-quality beverages and operated espresso machines and other equipment to deliver consistent beverage quality.
- Maintained cleanliness and organisation of workstations to ensure efficient service.
- Assisted customers with menu selections and provided personalised recommendations.
Barista and Social Media Manager
Starbucks
Halifax , Nova Scotia
2024.07 - 2025.08
- Created connections with customers by delivering a personalised customer service experience and meeting the needs of individual customers.
- Created and maintained relationships with fellow baristas to foster a welcoming work environment.
- Crafted and served high-quality espresso beverages at high volume for both in-person and delivery customers while adhering to Starbucks' standards of customer service.
- Curated engaging social media content to enhance brand presence and foster community engagement across various platforms.
Cook
Almonak
Halifax, Nova Scotia
2021.06 - 2024.07
- Communicated effectively and worked efficiently in a team environment that prioritized the guest experience and achieved the goals of quality, service, value, and cleanliness.
- Applied knowledge of food safety standards in food service and cleaning protocols.
On-site Operations Manager
YMCA Camp Queen Elizabeth
Honey Harbour, Ontario
2022.05 - 2022.09
- Successfully organized and managed Operations team and their daily activities with strong attention to detail and time management resulting in the running of a successful camp.
- Acted as a leader of the CQE team, running sessions in pre-camp and acted as a mentor to young staff throughout the summer season.
- Communicated effectively and worked efficiently in a team environment that prioritized the camp experience.
- Achieved the goals of quality, service, and cleanliness up to the standards of the Ontario Ministry of Health & Safety and local Health and Safety authorities for up to 300 participants.
Crew member
Dairy Queen
London, Ontario
2016.01 - 2020.06
- Communicated effectively and worked efficiently in a team environment that prioritized the guest experience and achieved the goals of quality, service, value and cleanliness.
- Trained new employees in food service and cleaning protocols in accordance with the Ontario Ministry of Health & Safety’s standards.
Club Instructor
YMCA Community School Program
London, Ontario
2019.10 - 2019.12
- Maintained rapport with teachers and other school staff members enhancing program visibility within the school.
- Facilitated group activities and games, fostering teamwork and communication skills among students.
Education
Master of Literature - Modernities
University of Glasgow
Glasgow 2025.09 -
Bachelor of Arts - English and Contemporary Studies
Dalhousie University
Halifax, Canada 2020.09 - 2025.04
Skills
- Strong leadership skills
- Team collaboration
- Excellent communication skills
- Social media management
- Food safety compliance
- Customer service
- First Aid and CPR training
Affiliations
- Cooking
- Cycling
- Film
- Specialty Coffee
- Reading
References
References available upon request.
Timeline
Barista
Cashel Coffee & Dry Goods
2025.10 - Current
Master of Literature - Modernities
University of Glasgow
2025.09 -
Barista and Social Media Manager
Starbucks
2024.07 - 2025.08
On-site Operations Manager
YMCA Camp Queen Elizabeth
2022.05 - 2022.09
Cook
Almonak
2021.06 - 2024.07
Bachelor of Arts - English and Contemporary Studies
Dalhousie University
2020.09 - 2025.04
Club Instructor
YMCA Community School Program
2019.10 - 2019.12
Crew member
Dairy Queen
2016.01 - 2020.06