Max Mirza
London,Greater London
Summary
Currently finishing a contract in 'Clueless the Musical' on the West End., Talented actor adept at memorising lines quickly, evoking strong emotions and collaborating with other actors to deliver flawless performances. Hardworking, charismatic and collaborative team player who takes pride in being punctual and dependable. Offers 8 years experience in commercial, stage and film performance. Studied at the prestigious 'Arts Educational Schools London'.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Front of House Team Member
United Fitness Brands
Chelsea, City of London
07.2024 - 10.2025
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Enhanced guest experience with a friendly and helpful attitude.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Maintained high standards of customer service during peak times.
- Dedicated time to make clientele feel like their specific needs were a priority
- Promoted special offers or events to increase awareness among customers.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
Waiter Bartender
Casa Dino
Chiswick, Hounslow
07.2023 - 11.2023
- Learned how to operate in a fine-dining restaurant. Dealing with a plethora of intricate tasks/orders, all the while maintaining perfect decorum.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Barista/Waiter
Burnt
Shepherds Bush, Hammersmith and Fulham
02.2024 - 05.2024
- Streamlined order taking process, reducing wait times for customers' convenience.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Demonstrated proficiency in operating espresso machines with precision and care.
Barista/Bartender
The Old Town Deli
London, Greater London
10.2022 - 06.2023
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Sales Assistant
Mark Lloyd Master Goldsmith
Hartlepool, Durham
01.2018 - 09.2020
- Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
- Accepted and processed cash, cheque, card and mobile payments.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Children's Entertainer
As You Wish Events
Hartlepool, Durham
04.2019 - 08.2020
- Collaborated with cast members to execute seamless performances.
- Rehearsed and performed in at least 4 plays each season, within this company and other groups.
- Listened to director's notes and incorporated feedback into performances.
- Auditioned for some stage and film roles by attending auditions and casting calls.
- Provided entertainment to guests while arranging, adapting and improvising popular music.
Education
Bachelor of Arts - Musical Theatre
Arts Educational Schools London
09.2020 - 05.2023
A-Levels - Musical Theatre
Stockton RIverside College
GCSE -
Dyke House College Of Sports And Technology
Skills
- Improvisation
- Self-motivated
- Process implementation
- Strong communication
- Data management
- Team player
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Powerful negotiator
- Team liaison
- Merchandising proficiency
- Processing payments
- Cash management
- Promotions
- Customer service
- Beverage preparation
Accomplishments
Received scholarships for prestigious performing colleges, 'Arts Educational' & 'Laine Theatre Arts'.
Timeline
Front of House Team Member
United Fitness Brands
07.2024 - 10.2025
Barista/Waiter
Burnt
02.2024 - 05.2024
Waiter Bartender
Casa Dino
07.2023 - 11.2023
Barista/Bartender
The Old Town Deli
10.2022 - 06.2023
Bachelor of Arts - Musical Theatre
Arts Educational Schools London
09.2020 - 05.2023
Children's Entertainer
As You Wish Events
04.2019 - 08.2020
Sales Assistant
Mark Lloyd Master Goldsmith
01.2018 - 09.2020
A-Levels - Musical Theatre
Stockton RIverside College
GCSE -
Dyke House College Of Sports And Technology
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