Waiter
Old Course Hotel St Andrews
St Andrews, Fife
06.2024 - Current
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for good dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Delivered High standard of customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Handled complaints effectively by empathetically listening and offering solutions.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members.
- Provided friendly, courteous service, maximising positive customer experience
- Kept tables clear of used crockery, glassware and cutlery.
- Polished glasses and cutlery to high standards.