Driven professional with exceptional customer service and team leadership skills, coupled with knack for creating memorable guest experiences. Proficient in mixology and inventory management, ensuring seamless bar operations and satisfied patrons. Excited to bring fresh perspective on the hospitality role. Whilst continuing the search for a post graduate job.
Overview
7
7
years of professional experience
Work history
Head bartender
One Warwick Park
Tunbridge Wells, Kent
2025.10 - 2026.01
Oversaw large events on regular basis dealing with high numbers of customers at once.
Coordinated with kitchen staff, provided seamless service during busy periods.
Developed new cocktail recipes, enhanced menu variety.
Vast knowledge of drinks including cocktails, alcoholic and non alcoholic.
Fostered positive team environment by promoting open communication and collaboration.
Reliable and effective member of team at all times.
Bartender
Mount Edgcumbe
Tunbridge Wells, Kent
2025.01 - 2025.10
Provided excellent service to customers, resulting in repeat business.
Adapted quickly to different situations maintaining efficiency even under pressure.
Maintained clean and organised bar, enhancing customer satisfaction
Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service" including line cleans.
Resolved customer complaints promptly to maintain good relationships
Recommended drinks to customers, knowing informative information about each drink to recommend, increasing overall sales.
Part-Time Worker
The Tunbridge Wells Hotel
Tunbridge Wells, Kent
2023.01 - 2024.11
Worked in various roles within hotel, including front desk, Bar work, and customer service
Gained experience in fast-paced environment while balancing academic responsibilities
Enhanced organizational skills and ability to manage multiple tasks efficiently
Kept work areas organised and clean for professional appearance.
Collaborated with colleagues to implement promotional displays, enhancing product visibility and sales.
Reliable and trustworthy team member when left to complete jobs independently.
Conducted regular equipment maintenance to prevent downtime and guarantee optimal performance.
Worked while studying at university allowing to allocate time well between studies and work
University Final Year Projects
Nottingham Trent University
Nottingham, Nottingham
2021.09 - 2024.05
Research Focus: Undertook extensive research to support the development of self-directed project and dissertation
Industry Engagement: Conducted interviews and engaged with companies in the product design industry to gain insights and deeper understanding of the design process
Methodologies: Applied both qualitative and quantitative research methods to inform design decisions and shape project outcomes
Implemented design changes based on regulatory requirements and industry standards, maintaining compliance and safety.
Design new experiences or layouts that evolve and define visual systems to generate new visual languages.
Documented design thinking, findings and proposals to communicate concisely to product teams and leadership.
Managed multiple design projects simultaneously, prioritising tasks to meet deadlines and maintain high quality standards.
Community Volunteer
Hospice in the Weald
Tunbridge wells
2019.01 - 2021.01
Engaged in community work as part of IBCP, providing support to staff and assisting with various tasks around hospice
Worked approximately 1–2 hours per week after school, organising materials, supporting administrative duties, and interacting with visitors
Gained valuable experience in compassionate, team-oriented environment, learning importance of empathy, confidentiality, and attention to detail
Oversaw distribution of donated goods to underprivileged families, coordinating logistics and volunteer teams.
Education
GCSEs - 10 GCSE A-C
Skinners Kent Academy (SKA)
Tunbridge Wells
International Baccalaureate Career-Related Programme (IBCP) - Design
Skinners Kent Academy (SKA)
Tunbridge Wells
Bachelor of Arts (BA) Hons - Product Design
Nottingham Trent University
Nottingham
Skills
SolidWorks
Adobe InDesign
Adobe Photoshop
Key-Shot
Leadership
Teamwork
Communication
Client Understanding
Originality
Affiliations
Travelled South East Asia in 2026 for 3 months
Timeline
Head bartender
One Warwick Park
2025.10 - 2026.01
Bartender
Mount Edgcumbe
2025.01 - 2025.10
Part-Time Worker
The Tunbridge Wells Hotel
2023.01 - 2024.11
University Final Year Projects
Nottingham Trent University
2021.09 - 2024.05
Community Volunteer
Hospice in the Weald
2019.01 - 2021.01
Bachelor of Arts (BA) Hons - Product Design
Nottingham Trent University
GCSEs - 10 GCSE A-C
Skinners Kent Academy (SKA)
International Baccalaureate Career-Related Programme (IBCP) - Design