
Analytical and highly motivated graduate with a strong foundation in sustainability, business and biotechnology, currently completing an MSc in Sustainability and Business at the University of Leeds. Experienced in using data to improve processes, support decision-making and drive operational efficiency through academic projects and professional roles in fast-paced environments. Proven team leader with strong communication and problem-solving skills, seeking graduate opportunities in sustainability, operations or business where analytical thinking and continuous improvement can deliver measurable impact.
- Co-ordinated small Vinted business, generating £7,500 in sales since establishment.
- Achieved £2,800 in revenue through effective management strategies.
- Maintained customer satisfaction rating of 4.9 out of 5 from nearly 500 reviews.
- Coordinated daily priorities in high-volume operational environment, ensuring compliance with standards.
- Redesigned staffing models through performance data analysis, enhancing efficiency and service consistency.
- Communicated operational changes effectively to stakeholders and supported successful implementation.
- Coordinated staff training and compliance across two venues to uphold operational standards.
- Negotiated improved pricing with suppliers for food and beverage orders.
- Maintained professionalism in high-pressure environments while supporting continuous improvement.
- Designed Excel-based data tracking tools with formulas and conditional formatting to enhance reporting accuracy.
- Increased order accuracy from approximately 85% to 90% through effective data validation strategies.
- Provided management support for KPI reporting and ongoing improvement initiatives.