Max Gardner

Flowerland : I have experience working in a general assistant role at Flowerland, I have learnt many skills within my role at Flowerland such as customer service, communication skills, customer retention, problem solving and organisation.

• Worked effectively in teams to complete specific task and meet sales targets.
• Totalled bills using maths skills to maintain accurate till counts.
• Ensured high quality customer service by efficiently handling queries and complaints by utilising excellent communication skills.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Conducted daily inventory checks to manage stock levels accurately.
• Built strong relationships with regular and new customers to form long term loyalty and repeat custom.
• Monitored trends in consumer behaviour.
• Learnt about products and services providing comprehensive guidance to customers.
• Supported and trained co-workers to create a positive and consistent
  environment.
• Handled high-pressure situations calmly, to keep store operations smooth running during peak hours.
• Collaborated with managers to meet targets.
• Prepared invoices for customers with large orders and special or specific sale
  types.

• Gained a insight into bp's role in the global energy sector and their sustainability initiatives.

• Improved communication skills.
• Learned how to be a strong and valuable team member.
• Developed my adaptability skills.
• Planned and presented presentations to large groups of people.
• Worked in a team to complete given task.