Max Dennis Mccaffery
Leeds,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service and administrative work, excelling in problem solving and people management. Demonstrates leadership through effective staff training and stock management, ensuring punctuality and dependability in all tasks. Committed to leveraging skills to enhance organisational efficiency and drive team success.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
Bar Supervisor
Boom Battle Bar
Leeds
08.2025 - 12.2025
- Optimised bar operations by scheduling staff shifts effectively.
- Supervised team members to ensure exceptional service delivery standards.
- Organised stock inventory, preventing shortages during peak hours.
- Acquired new skills and experiences through relocation across country.
Multisite Supervisor
Boom Battle Bar
Norwich & Ipswich
03.2014 - 08.2025
- As a supervisor and Manager on duty I had many responsibilities including:
- Perform daily administrative work and make sure all procedures are up to date
- Constantly be aware and efficiently respond to incoming complaints and emails
- Maintaining a clear path of communication between staff and higher level management.
- Managed incoming and outgoing stock on a weekly basis to keep a steady record of our weekly sales
- Performing line checks to get an understanding of what items of stock are creating problems for our GP
- Created and implemented performance tracking systems into the work environment. Reviewing these systems to provide feedback to staff members
- Created and enforced policies and procedures to ensure compliance with health, safety, and sanitation regulations
- Managed a team of over 10 members at a time, understanding how people work with each other and how they wanted to be treated
Crew Member
Mcdonalds
Norwich
09.2022 - 08.2023
- Supported management in administrative tasks enhancing operational efficiency.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Assisted in staff training to enhance teamwork and improve service delivery.
Front of House
Arty Shakes
Shanklin, Isle Of Wight
10.2020 - 04.2021
- Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
- Tailored and personalised front of house service to cater to additional needs or requests from guests.
- Coordinated with team members, ensuring seamless front of house operations.
Education
Btec Course - Photography, Media & Videography
Access Creative College
Norwich 09.2021 - 08.2023
GCSEs -
The Bay CE School
Isle Of Wight 09.2015 - 07.2020
Skills
- Customer Service
- Administrative Work
- Problem Solving
- People Management
- Leadership
- Punctuality and dependability
- Stock management
- Staff training
Websites
Affiliations
- Accounting
References
References available upon request.
Timeline
Bar Supervisor
Boom Battle Bar
08.2025 - 12.2025
Crew Member
Mcdonalds
09.2022 - 08.2023
Btec Course - Photography, Media & Videography
Access Creative College
09.2021 - 08.2023
Front of House
Arty Shakes
10.2020 - 04.2021
GCSEs -
The Bay CE School
09.2015 - 07.2020
Multisite Supervisor
Boom Battle Bar
03.2014 - 08.2025