Summary
Overview
Work History
Education
Skills
Professional Achievements
Hobbies & Interests
Timeline
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Max Crouch

Waterlooville,Hampshire

Summary

I am a highly responsible and reliable professional with exceptional customer service skills, knowledge and expertise. I can bring positivity, support and a creative mindset to any team. I demonstrate excellent communication skills and the ability to work well under pressure taking ownership of challenging problems assisting my employer in achieving their commercial objectives. Methodical multitasking, exceptional organisation and planning allow me to be relied upon to deliver everything I set out to achieve. With the discipline and emotional intelligence required, I always remain calm and collected in all environments where a strong will is required to ensure myself and my employer grows.

Overview

9
9
years of professional experience

Work History

Assembler/ Fitter

Marlowe
Waterlooville, Hampshire
06.2024 - Current
  • Use hand tools expertly, resulting in precise assemblies alongside engineering drawings.
  • Ensure complete compliance with health and safety regulations whilst working on the shop floor including working with chemicals, fiberglass and when laminating.
  • Test assembled products to ensure optimal functioning.
  • Identify and rectify faults during assembly stages, minimising reworks later on.
  • Liaise with production managers for clarity on job specifications, ensuring accurate results.
  • Collaborated with team members to meet stringent deadlines on complex projects.
  • Working in the stockroom building experience and skills using Sage for allocating and assessing stock and stock locations (also including allocating stock to projects and jobs , picking them from locations , create dispatch notes working with multiple carriers and marking goods as received).

Landscape Fencer

Lake Road Landscaping
Emsworth, Hampshire
07.2023 - 04.2024
  • Installed wire, wood and vinyl fences for various sized yards, gardens and areas for both residential and commercial customers. Ensuring appropriate planning was done to make sure that all finished products where all crafted to the required specification.
  • Prepared sites before installing fences by removing any debris including hedges and walls.
  • Loaded trucks with fencing materials prior to each shift and unloaded all items upon arrival at job sites, carrying out heavy lifting using manual handling practices , storing and safely using power tools.
  • Handled regular upkeep on building systems, equipment and lighting.
  • Politely interacted with members of public, providing information and advice where appropriate.
  • Attended to wide range of time-critical jobs on short notice.

Material Handler

Biopure Technology Ltd
Havant, Hampshire
04.2021 - 05.2023
  • Managed a team of eight Material Handlers making sure that all goals and targets for the department were met whilst adhering to strict health and safety guidelines in line with all company regulations.
  • Worked in a warehouse and also a controlled cleanroom environment when completing daily tasks. Working closely with all teams using heavy machinery and tooling to ensure all tasks are completed in the appropriate manor.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies maintaining high levels of organisation and cleanliness for a clear and safe working environment.
  • Thrived in a high pressure environment operating heavy machinery such as Counterbalance Forklifts and Gantry Cranes of up to 5t.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Carried out stock control and maintained quality standards high for audits.

Cafe Manager

Pompey On A Roll
Portsmouth, Hampshire
06.2018 - 04.2021
  • Supervised daily activities of five staff.
  • Achieved financial goals through rigorous restaurant budgeting, and forecasting whilst projecting brand image by ensuring interior restaurant presentation was exceptionally maintained.
  • Recruited and trained two staff over the time I was manager in the appropriate fashion maintaining a high standard. I would recognise and make sure to formally acknowledge outstanding staff performance, boosting team morale and productivity.
  • Liaised with suppliers to build and maintain excellent working relationships, ensuring we had the best quality of products and ingredients for the best possible price.
  • Developed and managed cleaning agendas to guarantee cafe health and safety standards alongside working collaboratively with the owner to develop menus using fresh, seasonal produce.

Waiter

Pompey On A Roll
Southsea, Hampshire
07.2016 - 06.2018
  • Provided friendly and courteous service to all guests. Welcoming them with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned, sanitised and organised food speed racks, bins, dry storage racks and chemical storage room. Used hot water, mops and sanitising or cleaning products to wipe down kitchen and food preparation areas.
  • Assisted guests with making menu choices in informative and helpful fashion.
  • Kept tables neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages.
  • Managed closing duties, including restocking items and reconciliation of cash drawer.

Customer Assistant

Sainsburys
Farlington, Hampshire
01.2016 - 07.2016
  • Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
  • Provided assistance to customers seeking advice on certain products, ensuring outstanding levels of guidance and service.
  • Carried out regular quality checks to ensure all clothes were in a good, saleable condition.
  • Carried out day-day-day organisation and display duties accurately and efficiently.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

90 Credit Diploma Level 3 - Engineering

Southdowns College
Waterlooville, Hampshire
2017

GCSE -

Mayville High School
Southsea, POR
2014

Skills

  • Excellent communication alongside the ability to work well under pressure allows for a calm and collected approach with all work including when it comes to conflict resolution
  • Methodical multitasking with efficiency achieved by being extremely organized in forecasting and planning with great time management
  • Highly responsible , self motivated and reliable with a keen attention to detail
  • A strong sense of business acumen and the understanding that the companies commercial objectives are crucial to my work
  • Driving results from taking action as well as being a strong collaborator and keeping team moral high
  • Extremely health and safety conscious ensuring that myself and the team are always aware and proactively trying to reduce risks and potential hazards in the work environment

Professional Achievements

  • Whilst working for a previous employer I liaised with management to create new systems within the workplace for the assembly teams and the material handlers. Driving more efficient dispatch of product and reducing the overall lead time for customers.
  • Implemented a new Kanban system when working with the warehouse/stores team to reduce overall cost and create the ability to manage stock levels and perform accurate stock purchases more effectively in line with upcoming projects.
  • Delivered consistently high levels of customer service in all of my roles that have resulted in increased sales for my employers.

Hobbies & Interests

Foreign Exchange Trading - Over the last six years I have been developing my skill set in the financial markets. I trade a variety of currencies while conducting detailed technical and fundamental market analysis and performing currency trades. Trading requires a strong attention to detail and well-developed time management abilities which is what attracted me to it many years ago.


Fitness Enthusiast - For three years now I have created and utilised bespoke training plans to encourage lifestyle changes while optimising results in line with my goals. I have developed nutrition and dietary expertise over the years and continue to put all I have learned into practice.

Timeline

Assembler/ Fitter

Marlowe
06.2024 - Current

Landscape Fencer

Lake Road Landscaping
07.2023 - 04.2024

Material Handler

Biopure Technology Ltd
04.2021 - 05.2023

Cafe Manager

Pompey On A Roll
06.2018 - 04.2021

Waiter

Pompey On A Roll
07.2016 - 06.2018

Customer Assistant

Sainsburys
01.2016 - 07.2016

90 Credit Diploma Level 3 - Engineering

Southdowns College

GCSE -

Mayville High School
Max Crouch