Max Budhani

My time with Trumpington street Medical practice has been the most valuable part of my journey so far. I gained a tremendous amount of knowledge and hands-on experience, starting with being given my own clinic just four days in—a remarkable opportunity that gave me a huge head start. Alongside routine morning tasks such as managing fridges and stock, I saw 28-33 patients a day on average performing bloods and quickly progressed to more advanced responsibilities due to my demonstrated skills. I was trusted with wound care, diabetic and hypertension reviews, doppler, INR, I also assisted in minor surgeries, including two sebaceous cyst removals (chest and scalp) and a carpal tunnel procedure, working closely with the GP and another HCA. One of the highlights was witnessing a lumbar puncture, which added to the depth of my clinical exposure.

In addition, I am currently training to complete my exams in ECG interpretation and paediatric phlebotomy, as well as vaccinations and immunisations, further expanding my clinical competencies.

• Conducted venipuncture and other blood collection techniques for diagnostic testing and health screenings.
• Monitored patient wellness during blood draws, quickly addressing any adverse reactions.
• Educated patients on procedures and post-draw care to ensure safety and understanding.
• Collaborated with healthcare teams to enhance patient care and operational efficiency.
• Completed vitals including BP, weight, height, hip and wait measurements
• Trained in performing and recording ECG's
• Centrifuged my own bloods before collection

• Collected blood samples using venipuncture and capillary techniques, ensuring proper sample integrity and patient comfort.
• Labeled and prepared samples for laboratory analysis, adhering to strict timelines and protocols.
• Provided empathetic patient care, addressing concerns and reducing anxiety during procedures.
• Maintained confidentiality and secured patient records in compliance with privacy regulations.
• Managed clinical supplies and sterilized equipment to prevent contamination.

• Managed customer relationships and content creation for marketing campaigns that reached 7,000,000 people monthly
• Tripled revenue for key accounts through strategic planning and execution.
• Managed a portfolio of over eighty accounts
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Led pre- and post-sales operations to provide exceptional client care throughout.
• Maintained relationships with key clients to maximise account revenue and loyalty.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.

• Followed company CRM models to maintain up-to-date, accurate account information.
• Delivered high level of service to clients to maintain relationships for future business opportunities.
• Coordinated and executed successful marketing campaigns, enhancing brand reach and customer engagement.
• Wrote a newsletter that reached around 240,000 people per week.
• Maintained relationships with key clients to maximise account revenue and loyalty.