Mavourneen Moore

I joined the board of trustees at Braintree District Mencap Society. This was after attending an Annual General Meeting to find out more about the charity. I had a personal interest as I have a son with Autism and additional needs.

I stayed on the board and also became a volunteer. I left the trustee board around 4 years ago as I felt the need to step back and do more hands on volunteering.

The volunteer role is still ongoing; Now I am retired I am able to do this several times a week and assist people with additional needs with music and drama classes. I also help on a Gateway Club evening and also fund raising events.

I also joined the board of trustees at the Royal Almshouses in Bocking. I have been a trustee for around 15 years.

• Ensured product quality by implementing rigorous inspection procedures.
• Improved process efficiency for reduced product defects.
• Achieved enhanced customer satisfaction with a systematic approach to quality control.
• Reduced non-conformance, implemented corrective actions swiftly.
• Trained colleagues for improved understanding of quality assurance protocols.
• Collaborated with manufacturing department, facilitated better understanding of quality requirements.
• Evaluated raw materials for assured supply chain integrity.
• Maintained open communication channels with team members, fostered an environment conducive to feedback and improvement suggestions.
• Ensured regulatory compliance, minimised exposure to penalties or sanctions.
• Maintained up-to-date procedures for complaints and compliance.
• Attended meetings and submitted decisions made to senior management for approval.
• Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
• Collated required documentation to support external reviews and audits.