Mavel Munge Muabe
Dudley,United Kingdom
Summary
Bilingual (English and French) dynamic professional with a unique blend of expertise in Project Management , Human Resources , IT, communication, public speaking, and Marketing. Demonstrates strong leadership and resourcefulness in public relations and social media marketing. Skilled in inventory management and multilingual marketing, with a proven track record in teaching and coaching. Committed to leveraging these competencies to drive organisational success and innovation.
Overview
11
11
years of professional experience
2024
2024
years of post-secondary education
Work history
HR Project Manager
Walsall Healthcare NHS Trust
Walsall, West Midlands
2023.08 - Current
- Empowered team to implement system and process improvements identified in retrospectives.
- Developed and managed projects enhancing employee engagement and satisfaction.
- Provided training to HR teams and employees on effective use of new technologies.
- Guided team through continual improvement processes to foster innovation.
- Applied critical thinking to analyse problems, evaluate solutions, and make informed decisions.
- Delivered exceptional customer service by actively addressing concerns and queries.
- Learned and applied new skills swiftly, boosting overall efficiency and productivity.
- Demonstrated respect and support for colleagues while fostering collaborative environment.
HR Advisor/ Employee Relations Specialist
Reaside -Birmingham and Solihull Mental Health NHS
Birmingham, West Midlands
2021.05 - 2022.01
- Advised management on labour laws to prevent potential legal complications.
- Collaborated with senior management to develop and implement HR policies and procedures tailored to health care industry.
- Conducted recruitment and selection processes for healthcare professionals, ensuring compliance with NHS guidelines and regulations.
- Utilized HRIS Systems to tract and analyze HR data, providing insights to support decision-making and improve HR processes in hospital.
- Managed employee relations issues, including Grievances and disciplinary procedures , with focus on maintaining positive and supportive work environment.
- Implemented trainings and development programs for hospital staff to enhance skills and promote career growth withing healthcare sector.
- Handled redundancies responsibly whilst maintaining employee dignity.
- Balanced budgets effectively for all HR initiatives and projects.
- Analysed job roles and defined appropriate salary structures accordingly.
Project Manager in Marketing
Sitel Group
Coventry
2020.12 - 2021.06
- Streamlined processes using lean methodologies, improved operational efficiency significantly.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Guided development of project objectives, established clear performance expectations.
- Utilised advanced project management tools for superior tracking and reporting.
- Developed clear brand voices to improve marketing image and reputation.
- Devised annual business plans to grow reach and profit.
- Established and nurtured key business contacts to maximise client exposure.
- Monitored consumer appetites to market products in line with demand.
- Implemented organisational policies for smooth service delivery.
- Updated databases with current client, contract and service agreements.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
Public Relations Coordinator/Content strategist
Source du Pays S.A
Douala, littoral
2018.03 - 2019.10
- Conducted market research to inform PR campaign development.
- Engaged in proactive reputation management through regular monitoring of media sentiment.
- Secured positive media coverage by pitching compelling story ideas to journalists.
- Engaged the team in cross-functional collaboration amongst writers, designers, content creators and stakeholders.
- Developed content calendars for planning, scheduling, publishing contents and channels.
- Collaborated with marketing team on integrated campaigns, maximising reach across all channels.
- Promoted company initiatives through engaging content creation.
- Maintained a comprehensive database of media contacts, streamlining outreach efforts.
- Built strong relationships with influencers for endorsement opportunities.
Marketing Communication Specialist
TotalEnergies and Gas
Douala, littoral
2016.01 - 2017.01
- Facilitated open forums fostering a culture of transparency within the organisation.
- Managed crisis situations, minimising negative publicity for the company.
- Streamlined processes to enhance team productivity and efficiency.
- Generated greater audience reach with strategic public relation activities.
- Built robust relationships with key influencers in industry for maximising brand visibility.
- Ensured seamless internal communication for smooth project execution.
- Created informative presentations for client meetings, enhancing understanding of our products and services.
- Reviewed and edited promotional materials ensuring consistency in brand messaging across all platforms.
- Conducted market research, identifying new business opportunities.
- Oversaw website updates regularly ensuring up-to-date information availability for customers.
- Wrote compelling press releases to draw media attention towards company events and initiatives.
- Drafted engaging newsletters, keeping employees updated about company news and achievements.
- Planned and executed corporate events, strengthening relationships with stakeholders.
- Developed strong brand image by creating and implementing innovative marketing campaigns.
- Handled media queries promptly maintaining positive relations with press representatives.
- Established better customer relations through effective communication strategies.
- Trained new hires on effective communication techniques for improved customer interactions.
Market Research Analyst
Bundes Construction Company Ltd
Yaounde , Cameroon
2014.03 - 2016.01
- Identified new avenues for growth by studying changes in industry regulation.
- Developed comprehensive reports for management detailing consumer behaviour, competition, and market trends.
- Presented findings at team meetings, contributing to informed decision-making processes.
- Provided actionable recommendations based on thorough SWOT analyses.
- Conducted extensive market research to identify potential business opportunities.
- Participated in forecasting exercises, helping predict future sales trends based on current data.
- Enhanced understanding of target audiences through demographic profiling and segmentation analysis.
- Evaluated effectiveness of marketing campaigns using detailed statistical analysis.
Education
Bachelor of Science - Information Technology Management
University of Douala
Douala, Camerron 2011.06 - 2013.12
Master of Business Administration -
Rome Business School
Italy 2017.09 - 2018.09
Bachelor of Science - Communication and Media
University of Wolverhampton
Wolverhampton 2023.09 - 2024.09
CPHR -
CPHR/CRHA Canada
canadaSkills
- Communication skills
- Public speaking
- Strategic planning
- Leadership
- Resourcefulness
- Public Relations
- Social media marketing
- Inventory management
- Multilingual
- Marketing
- Teaching and Coaching
Affiliations
- Farming
- Content Creation
- Traveling
Accomplishments
Employee of the year for Leadership and Team work, with TotalEnergies and Gas
Languages
English
Native
French
Native
Dutch
Upper intermediate
Timeline
Bachelor of Science - Communication and Media
University of Wolverhampton
2023.09 - 2024.09
HR Project Manager
Walsall Healthcare NHS Trust
2023.08 - Current
HR Advisor/ Employee Relations Specialist
Reaside -Birmingham and Solihull Mental Health NHS
2021.05 - 2022.01
Project Manager in Marketing
Sitel Group
2020.12 - 2021.06
Public Relations Coordinator/Content strategist
Source du Pays S.A
2018.03 - 2019.10
Master of Business Administration -
Rome Business School
2017.09 - 2018.09
Marketing Communication Specialist
TotalEnergies and Gas
2016.01 - 2017.01
Market Research Analyst
Bundes Construction Company Ltd
2014.03 - 2016.01
Bachelor of Science - Information Technology Management
University of Douala
2011.06 - 2013.12
CPHR -
CPHR/CRHA Canada