Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Mavel Munge Muabe

Dudley,United Kingdom

Summary

Bilingual (English and French) dynamic professional with a unique blend of expertise in Project Management , Human Resources , IT, communication, public speaking, and Marketing. Demonstrates strong leadership and resourcefulness in public relations and social media marketing. Skilled in inventory management and multilingual marketing, with a proven track record in teaching and coaching. Committed to leveraging these competencies to drive organisational success and innovation.

Overview

11
11
years of professional experience
2024
2024
years of post-secondary education

Work history

HR Project Manager

Walsall Healthcare NHS Trust
Walsall, West Midlands
08.2023 - Current
  • Empowered team to implement system and process improvements identified in retrospectives.
  • Developed and managed projects enhancing employee engagement and satisfaction.
  • Provided training to HR teams and employees on effective use of new technologies.
  • Guided team through continual improvement processes to foster innovation.
  • Applied critical thinking to analyse problems, evaluate solutions, and make informed decisions.
  • Delivered exceptional customer service by actively addressing concerns and queries.
  • Learned and applied new skills swiftly, boosting overall efficiency and productivity.
  • Demonstrated respect and support for colleagues while fostering collaborative environment.

HR Advisor/ Employee Relations Specialist

Reaside -Birmingham and Solihull Mental Health NHS
Birmingham, West Midlands
05.2021 - 01.2022
  • Advised management on labour laws to prevent potential legal complications.
  • Collaborated with senior management to develop and implement HR policies and procedures tailored to health care industry.
  • Conducted recruitment and selection processes for healthcare professionals, ensuring compliance with NHS guidelines and regulations.
  • Utilized HRIS Systems to tract and analyze HR data, providing insights to support decision-making and improve HR processes in hospital.
  • Managed employee relations issues, including Grievances and disciplinary procedures , with focus on maintaining positive and supportive work environment.
  • Implemented trainings and development programs for hospital staff to enhance skills and promote career growth withing healthcare sector.
  • Handled redundancies responsibly whilst maintaining employee dignity.
  • Balanced budgets effectively for all HR initiatives and projects.
  • Analysed job roles and defined appropriate salary structures accordingly.

Project Manager in Marketing

Sitel Group
Coventry
12.2020 - 06.2021
  • Streamlined processes using lean methodologies, improved operational efficiency significantly.
  • Identified risks, implemented mitigation strategies for secure project outcomes.
  • Guided development of project objectives, established clear performance expectations.
  • Utilised advanced project management tools for superior tracking and reporting.
  • Developed clear brand voices to improve marketing image and reputation.
  • Devised annual business plans to grow reach and profit.
  • Established and nurtured key business contacts to maximise client exposure.
  • Monitored consumer appetites to market products in line with demand.
  • Implemented organisational policies for smooth service delivery.
  • Updated databases with current client, contract and service agreements.
  • Strengthened stakeholder relationships through regular updates and clear communication.
  • Delivered high-quality results whilst adhering to strict deadlines and budget constraints.

Public Relations Coordinator/Content strategist

Source du Pays S.A
Douala, littoral
03.2018 - 10.2019
  • Conducted market research to inform PR campaign development.
  • Engaged in proactive reputation management through regular monitoring of media sentiment.
  • Secured positive media coverage by pitching compelling story ideas to journalists.
  • Engaged the team in cross-functional collaboration amongst writers, designers, content creators and stakeholders.
  • Developed content calendars for planning, scheduling, publishing contents and channels.
  • Collaborated with marketing team on integrated campaigns, maximising reach across all channels.
  • Promoted company initiatives through engaging content creation.
  • Maintained a comprehensive database of media contacts, streamlining outreach efforts.
  • Built strong relationships with influencers for endorsement opportunities.

Marketing Communication Specialist

TotalEnergies and Gas
Douala, littoral
01.2016 - 01.2017
  • Facilitated open forums fostering a culture of transparency within the organisation.
  • Managed crisis situations, minimising negative publicity for the company.
  • Streamlined processes to enhance team productivity and efficiency.
  • Generated greater audience reach with strategic public relation activities.
  • Built robust relationships with key influencers in industry for maximising brand visibility.
  • Ensured seamless internal communication for smooth project execution.
  • Created informative presentations for client meetings, enhancing understanding of our products and services.
  • Reviewed and edited promotional materials ensuring consistency in brand messaging across all platforms.
  • Conducted market research, identifying new business opportunities.
  • Oversaw website updates regularly ensuring up-to-date information availability for customers.
  • Wrote compelling press releases to draw media attention towards company events and initiatives.
  • Drafted engaging newsletters, keeping employees updated about company news and achievements.
  • Planned and executed corporate events, strengthening relationships with stakeholders.
  • Developed strong brand image by creating and implementing innovative marketing campaigns.
  • Handled media queries promptly maintaining positive relations with press representatives.
  • Established better customer relations through effective communication strategies.
  • Trained new hires on effective communication techniques for improved customer interactions.

Market Research Analyst

Bundes Construction Company Ltd
Yaounde , Cameroon
03.2014 - 01.2016
  • Identified new avenues for growth by studying changes in industry regulation.
  • Developed comprehensive reports for management detailing consumer behaviour, competition, and market trends.
  • Presented findings at team meetings, contributing to informed decision-making processes.
  • Provided actionable recommendations based on thorough SWOT analyses.
  • Conducted extensive market research to identify potential business opportunities.
  • Participated in forecasting exercises, helping predict future sales trends based on current data.
  • Enhanced understanding of target audiences through demographic profiling and segmentation analysis.
  • Evaluated effectiveness of marketing campaigns using detailed statistical analysis.

Education

Bachelor of Science - Information Technology Management

University of Douala
Douala, Camerron
06.2011 - 12.2013

Master of Business Administration -

Rome Business School
Italy
09.2017 - 09.2018

Bachelor of Science - Communication and Media

University of Wolverhampton
Wolverhampton
09.2023 - 09.2024

CPHR -

CPHR/CRHA Canada
canada

Skills

  • Communication skills
  • Public speaking
  • Strategic planning
  • Leadership
  • Resourcefulness
  • Public Relations
  • Social media marketing
  • Inventory management
  • Multilingual
  • Marketing
  • Teaching and Coaching


Affiliations

  • Farming
  • Content Creation
  • Traveling

Accomplishments

Employee of the year for Leadership and Team work, with TotalEnergies and Gas

Languages

English
Native
French
Native
Dutch
Upper intermediate

Timeline

Bachelor of Science - Communication and Media

University of Wolverhampton
09.2023 - 09.2024

HR Project Manager

Walsall Healthcare NHS Trust
08.2023 - Current

HR Advisor/ Employee Relations Specialist

Reaside -Birmingham and Solihull Mental Health NHS
05.2021 - 01.2022

Project Manager in Marketing

Sitel Group
12.2020 - 06.2021

Public Relations Coordinator/Content strategist

Source du Pays S.A
03.2018 - 10.2019

Master of Business Administration -

Rome Business School
09.2017 - 09.2018

Marketing Communication Specialist

TotalEnergies and Gas
01.2016 - 01.2017

Market Research Analyst

Bundes Construction Company Ltd
03.2014 - 01.2016

Bachelor of Science - Information Technology Management

University of Douala
06.2011 - 12.2013

CPHR -

CPHR/CRHA Canada
Mavel Munge Muabe