Maureen Umoru
Luton,Bedfordshire
Summary
Reliable office worker with background in legal environments. Follows standards in case file management, correspondence and communications. Dependable and thorough in carrying out clerical tasks. A skilled legal professional with an independent mindset and skills in planning, problem-solving and time management. Expertly supports cases with organised files and schedules with proactive communication.
Overview
6
6
years of professional experience
Work history
Legal Secretary
GODO Attorneys
Abuja, Nigeria
01.2022 - 09.2024
- Accurately preparing correspondence and documents through audio and copy typing and proofreading.
- Making appointments and arranging meetings.
- Handling inbound and outbound phone calls from clients and other professionals.
- Occasionally assisting the recruitment team in assessing applications and hiring staff.
- Carrying out general administrative tasks, filing, photocopying, scanning, and organising files.
- Using various legal case management systems in the conduct of my day-to-day activities.
- Liaising directly with clients to manage expectations and provide updates on the progress of cases.
- Giving quotations for routine transactions.
- Dealing with client complaints in an effective manner.
- Making applications to the state director of land services and directorate for registration of title deeds.
- Provided comprehensive administrative support to a team of solicitors, resulting in increased efficiency.
Assistant Front Desk Reception Manager
DZYN Fashion House
Abuja, Nigeria
01.2020 - 01.2022
- Ensured timely responses to a high volume of phone calls and emails, enhancing customer relationship management with a turnaround SLA of 2 hours.
- Ensured operational excellence by performing managerial tasks like scheduling, maintaining inventory, and evaluating employee performance
- Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
- Conducting monthly team member reviews and providing training when necessary and also providing occasional refresher Health and safety training
- Organising team schedules, handling staff issues, and authorising annual, and sick leave
- Interviewing, hiring, and training new employees
- Filling in for absent employees and assisting teams as needed to complete projects successfully
- Ensuring that employees follow company policies and health and safety regulations.
- Liaised with housekeeping and maintenance departments to maintain hotel standards.
- Handled sensitive guest information with utmost confidentiality to ensure data protection compliance.
- Kept inventory of office supplies, reducing instances of shortages or excesses.
- Built warm rapport with guests through friendly yet professional interaction.
Administrative Officer
FCT High Court
Abuja
01.2019 - 09.2019
- Assisted the court and members of the public face to face
- Operated Cloud Video Platform technology to assist the court where parties attend remotely
- Obtained names of all parties and complete front sheets with court results
- Booked courtrooms for hearings
- Prepared lists of the day's court sessions and informed ushers, also ensured that judges, magistrates, and lawyers have the right paperwork
- Followed up on the court's decisions and issued court orders
- Answering enquiries at the reception desk or on the phone
- Checking in witnesses and calling jurors for cases
- Carrying out general admin tasks - photocopying, filing, dealing with mail
- Working out and collecting legal fees and fines.
- Drafted and reviewed legal documents for accuracy and completeness.
- Prepared court filings, maintaining punctuality in submission deadlines.
Education
National Youth Service Corps -
04.2018 - 05.2019
BA English Literature - undefined
University Of Abuja
01.2013 - 05.2017
A levels (Government, Economics, Marketing & Literature) - undefined
Command Secondary School
Makurdi, Benue State 01.2009 - 05.2012
JSCE - undefined
Command Secondary School
Makurdi, Benue State 01.2006 - 05.2009
Certificate of Primary Education - undefined
Nativity Private School
01.2000 - 05.2006
Master of Laws - Law
University of Bedfordshire
Luton 09.2024 -
Skills
- Communication skills
- Management
- Legal research
- Document review efficiency
Problem-solving
- Dispute resolution
- Property conveyancing
- Outstanding client care
- Commercial awareness
Languages
English
Custom
- Writing
- Networking
- Traveling
- Music
- Football and Table Tennis
Timeline
Master of Laws - Law
University of Bedfordshire
09.2024 -
Legal Secretary
GODO Attorneys
01.2022 - 09.2024
Assistant Front Desk Reception Manager
DZYN Fashion House
01.2020 - 01.2022
Administrative Officer
FCT High Court
01.2019 - 09.2019
National Youth Service Corps -
04.2018 - 05.2019
BA English Literature - undefined
University Of Abuja
01.2013 - 05.2017
A levels (Government, Economics, Marketing & Literature) - undefined
Command Secondary School
01.2009 - 05.2012
JSCE - undefined
Command Secondary School
01.2006 - 05.2009
Certificate of Primary Education - undefined
Nativity Private School
01.2000 - 05.2006
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