Maureen Njoroge

• Safely escorted patients during medical appointments and hospital visits.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Met with patients and families to discuss care plan adaptations, seeking continual improvement.
• Submitted reports to manager regarding status of client.
• Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
• Maintained up-to-date patient records to enable care continuity between support providers.
• Accompanied client to medical or dental appointments, grocery and errands.
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
• Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
• Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Helped service users improve their independence, building strength and confidence to enhance daily living.
• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Safely escorted patients to and from medical appointments and hospital visits.
• Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
• Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
• Monitored client health conditions and reported immediate issues to manager.
• Maintained confidentiality and compliance standards for optimised patient care.
• Built caring, supportive relationships with residents, enhancing daily life through personalised care.
• Safely and securely transported patients using hoists and wheelchairs.
• Empowered vulnerable individuals to retain maximum independence through targeted care.
• Thoroughly sterilised and sanitised clinical and mobility equipment.
• Prepared healthy meals with additional mealtime planning, feeding and support.

• Updated client records with successful credit and loan applications.
• Reviewed and submitted applications to management with recommendations.
• Monitored financial markets to recommend suitable client products.
• Progressed legal action for overdue accounts.
• Interviewed customers to assess current and projected financial positions.
• Built positive relationships with lenders to achieve optimal client deals.
• Documented client applications for personal, business and mortgage loans.
• Issued official approval and rejection notices within allowable limits and in line with institutional risk profiles.
• Maintained impeccable records of payments and documentation of transactions.

• Maintained up-to-date knowledge of legislation and policy changes.
• Researched financial products thoroughly to provide thorough, reliable client guidance.
• Built and carefully managed loyal, profitable client bases.
• Observed and acted on stock market trends and movements.
• Negotiated with suppliers and lenders to achieve optimal client prices.
• Advised clients on relevant insurance for maximised investment security.
• Promoted new financial products for enhanced investment scope.
• Performed thorough risk assessments to minimise investment issues.
• Evaluated investment performance, recommending adaptations to maximise profit.
• Translated financial jargon for complete client understanding.
• Sourced new business through strategic networking to maximise investment opportunities.
• Used expert knowledge of investment markets to create profitable financial strategies.
• Updated clients on new financial products for improved investment possibilities.
• Renewed contracts promptly to maintain high-value client bases.

• Administered medications and treatments in line with medical instructions and best clinical practice.
• Minimised hospital admissions by observing resident reactions to medication and treatments, promptly reporting abnormalities to healthcare team.
• Used moving and handling skills to facilitate safe transfers on mobility-impaired service users while promoting dignity and independence.
• Prepared and served tasty and healthy meals in line with service users' nutritional needs.
• Supported residents with dementia by assisting with dressing and meal preparation.
• Provided ongoing companionship and supportive listening to build positive rapport and help combat loneliness.
• Monitored and recorded vital signs, raising causes of concern to appropriate personnel.
• Maintained client dignity and respect throughout dressing, showering and toileting.
• Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.

• Set highest personal performance standards for self.
• Analysed sales to identify top-performing products.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Created and directed sales team training and development programmes.
• Achieved exceptional client satisfaction feedback and ratings.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Carried out sales visits to current and prospective customers.
• Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
• Generated company growth through market expansion and sales.

v dentification of community members who are jigger infested.

v Treating jigger infested persons.

v Training on hygiene through ZUIA FUNZA NA KIATU and USAFI BORA CAMPAIGN.

v Treatment and prevention of further jigger infestation to individual, social, community workers, students and other partners.

v Carrying out home visits for the jigger infested persons.

v Fumigation of home stead and compound to help the prevention of future jigger infestation.

v Economic empowerment to the recovered jigger victim example Banana harvesting, bee keeping, chicken and rabbit rearing.

v Rehabilitation of homes to ensure full eradication of jiggers.

v Administration work (record keeping, filling systems, printing and report writing).

v Distribution of shoes, food and clothing different communities.

• Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.
• Recorded contact details of potential clients to build customer database for future outreach.
• Built positive customer relationships, using interpersonal skills and natural charisma to engage in conversation.
• Inspired people through personal success stories to increase motivation.

• Supervised and trained new sales promoters to provide quality customer service and promote new and existing products.
• Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.
• Maintained excellent [Product or service] knowledge, communicating optimum benefits with clients for increased custom.
• Informed current and potential customers about product updates, special offers and new products.