Maureen Joseph
Littleover, Derby,Derbyshire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results and works to increase success through effective work strategies and customer services.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Supermarket assistant
Carrerfour
Nairobi, Nairobi
2022.12 - 2023.08
- Moved trolleys and baskets storefront, improving shopping experience.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Verified customer's age for restricted items by checking their ID.
- Provided effective self-checkout assistance, facilitating faster customer transactions.
- Directed or escorted customers to appropriate aisles to locate desired products.
- Shelved fresh produce and dry goods with accurate prices and clear product stickers.
- Built positive customer rapport through friendly interactions.
Cashier
Naivas Supermarket
Thika, Kiambu
2021.11 - 2022.07
- Displayed and restocked merchandise by following brand guidelines.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Performed accurate cash counts at store opening and closing.
- Reduced customer wait times through optimised checkout processes.
Shelf stacker
Kaufland
Potsdam,Germany
2020.09 - 2021.06
- Updated pricing and labelling to reflect current promotions.
- Inspected delivery product quality and quantities.
- Monitored fridges and freezers to preserve stock.
- Faced shelves to ensure all products were visible and easy to access.
- Sorted items into correct locations to keep good shop order.
- Located desired items for customers to improve sales.
Education
A-Levels -
Leonardo Da-vinci Gesamtschule
Berlin,Germany 2018.08 - 2020.07
GCSEs -
Kenya High School
Nairobi, Kenya 2014.01 - 2017.12
Skills
- Complaint handling
- Just In Time stock control
- Purchase assistance
- Customer advising
- Store appearance upkeep
- Conflict resolution
- Customer greeting
Languages
English, German
Advanced (C1)
Timeline
Supermarket assistant
Carrerfour
2022.12 - 2023.08
Cashier
Naivas Supermarket
2021.11 - 2022.07
Shelf stacker
Kaufland
2020.09 - 2021.06
A-Levels -
Leonardo Da-vinci Gesamtschule
2018.08 - 2020.07
GCSEs -
Kenya High School
2014.01 - 2017.12