Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maureen Joseph

Littleover, Derby,Derbyshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results and works to increase success through effective work strategies and customer services.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Supermarket assistant

Carrerfour
Nairobi, Nairobi
12.2022 - 08.2023
  • Moved trolleys and baskets storefront, improving shopping experience.
  • Practised safe and secure stock handling methods, reducing product damage and loss.
  • Verified customer's age for restricted items by checking their ID.
  • Provided effective self-checkout assistance, facilitating faster customer transactions.
  • Directed or escorted customers to appropriate aisles to locate desired products.
  • Shelved fresh produce and dry goods with accurate prices and clear product stickers.
  • Built positive customer rapport through friendly interactions.

Cashier

Naivas Supermarket
Thika, Kiambu
11.2021 - 07.2022
  • Displayed and restocked merchandise by following brand guidelines.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Performed accurate cash counts at store opening and closing.
  • Reduced customer wait times through optimised checkout processes.

Shelf stacker

Kaufland
Potsdam,Germany
09.2020 - 06.2021
  • Updated pricing and labelling to reflect current promotions.
  • Inspected delivery product quality and quantities.


  • Monitored fridges and freezers to preserve stock.
  • Faced shelves to ensure all products were visible and easy to access.
  • Sorted items into correct locations to keep good shop order.
  • Located desired items for customers to improve sales.

Education

A-Levels -

Leonardo Da-vinci Gesamtschule
Berlin,Germany
08.2018 - 07.2020

GCSEs -

Kenya High School
Nairobi, Kenya
01.2014 - 12.2017

Skills

  • Complaint handling
  • Just In Time stock control
  • Purchase assistance
  • Customer advising
  • Store appearance upkeep
  • Conflict resolution
  • Customer greeting

Languages

English, German
Advanced (C1)

Timeline

Supermarket assistant

Carrerfour
12.2022 - 08.2023

Cashier

Naivas Supermarket
11.2021 - 07.2022

Shelf stacker

Kaufland
09.2020 - 06.2021

A-Levels -

Leonardo Da-vinci Gesamtschule
08.2018 - 07.2020

GCSEs -

Kenya High School
01.2014 - 12.2017

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Maureen Joseph