Maureen Joseph
London
Summary
A results-driven professional with experience at leading luxury brands, including Louis Vuitton and Burberry, where I developed strong skills in client relations, operational management, and stock control. My expertise in driving sales, managing daily operations, and optimizing inventory flow has honed my organizational and communication abilities. Passionate about human resources and administration, I am eager to leverage my skills in a dynamic HR role, where I can contribute to operational efficiency, employee engagement, and organizational growth, while continuing to develop professionally in the field.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Louis Vuitton
SCA
Heathrow
10.2023 - 01.2025
- Delivered team objectives aligned with business development goals, driving store performance.
- Cultivated strong client relationships through personalised consultations, ensuring repeat business.
- Managed daily operations, including inventory tracking, administrative tasks, and reporting.
- Collaborated with team to optimise processes and improve operational efficiency.
- Organised stock based on rotation requirements and projected demand.
- Coordinated incoming deliveries, sorting and distributing stock as needed for optimal inventory flow.
- Oversaw high-volume deliveries, ensuring unpacking, sorting, and accurate stock management.
Burberry
CA - Part time
London
03.2021 - 12.2022
- Built and nurtured long-term client relationships, driving repeat business and brand loyalty.
- Consistently surpassed sales targets by understanding client preferences and offering tailored product recommendations.
- Managed end-to-end client experience, ensuring satisfaction from consultation to after-sales follow-up.
- Maintained deep product knowledge, emphasizing craftsmanship, design, and brand heritage during client interactions.
- Oversaw inventory management and stock replenishment to ensure seamless store operations.
- Resolved client issues promptly and professionally, maintaining high satisfaction levels.
- Collaborated with team members to refine sales strategies and improve overall store performance.
- Engaged with stakeholders to build relationships and brand awareness.
Education
Bachelor of Science - Law
University of Roehampton
London 09.2018 - 06.2022
Master of Science - International Human rights and Law
University of Roehampton
London 09.2022 - 06.2023
Skills
- Languages: Fluent in English & German
- Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint)
- Interests: Fashion design, sustainability in fashion, personal development, and employee engagement
- Human Resources Support: Basic HR administration, recruitment coordination, and employee onboarding
- Administration: Calendar management, filing systems, office organization, and event coordination
- Communication: Strong interpersonal skills with the ability to engage and build relationships with employees and clients
Timeline
Louis Vuitton
SCA
10.2023 - 01.2025
Master of Science - International Human rights and Law
University of Roehampton
09.2022 - 06.2023
Burberry
CA - Part time
03.2021 - 12.2022
Bachelor of Science - Law
University of Roehampton
09.2018 - 06.2022
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