Maureen Innes
Nairn,Highland
Summary
Dedicated professional with a strong work ethic and a commitment to fostering positive educational environments. Proven ability to build meaningful connections with children, enhancing their learning experiences and well-being. Flexible team player with a calm demeanour, capable of effective communication with students, parents, and colleagues. Eager to pursue career development opportunities within education and social care, with a focus on continuous training and skill enhancement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Pupil Support Assistant - Additional Support Needs
Applegrove Primary School
Forres, Morayshire
11.2025 - Current
- Offered students one-on-one assistance with class assignments and activities.
- Encouraged student interaction to develop positive learning and socialisation experiences.
- Enhanced student wellbeing by encouraging health, safety and good behaviour.
- Maintained confidentiality of student records, adhering to data protection regulations.
- Monitored social interactions and modelled positive choices to improve connections and reduce conflicts.
- Supported teachers with classroom management to provide productive and positive learning environment.
- Offered pastoral care and guidance, fostering pupils' self-esteem and resilience.
- Liaised with external support services to coordinate additional assistance for pupils requiring extra help.
- Supervised small groups of childrens with additional support needs when out on educational wellbeing walks, enriching the learning experience beyond the classroom setting.
- Facilitated small group sessions for literacy and numeracy, boosting pupil engagement and understanding.
- Contributed to the development of school policies on inclusion and support for pupils with disabilities.
- Managed classroom behaviour by implementing positive reinforcement strategies, creating a conducive learning environment.
- Assisted pupils with special educational needs, adapting teaching methods to support diverse learning styles.
- Supported pupils with emotional and behavioural challenges, promoting social integration and peer relationships.
Operations Manager
Newmeadow Holsteins
Forres, Morayshire
01.2020 - 09.2025
- Explored and integrated innovative technologies to optimise efficiency, sustainability, and productivity in dairy farming.
- Formulated budget forecasts for operations, controlling costs, and enhancing profitability.
- Oversaw herd health, administering vaccinations, and treatments to uphold optimal welfare standards.
- Mentored and guided staff on protocols and safety procedures to maintain high work standards.
- Devised feeding plans for livestock, calculating diets to enhance production and health.
- Partnered with veterinary experts during health assessments to resolve concerns swiftly
- Assessed and revised health and safety policies to ensure compliance with industry regulations.
- Contributed to breeding programmes, selecting sires to enhance herd genetics and productivity.
- Facilitated artificial insemination process for cows
Communication Assistant
Sensory Education Services
Elgin, Morayshire
07.2017 - 12.2020
- Facilitated educational advancement and inclusion of hearing impaired (HI) and visually impaired (VI) pupils to bridge attainment gaps with their peers.
- Supported HI and VI pupils in engaging with the curriculum and fostering independence.
- Verified that technology and equipment operated effectively in line with teacher agreements.
- Serviced personal hearing aids and notified the class teacher and the teacher of the deaf of any faults.
- Managed and verified Radio Aids, ensuring correct application in classrooms, utilising FM systems.
- Motivated HI pupils to autonomously manage their own equipment.
- Facilitated weekly auditory training activities utilising Ling Sounds with HI pupils.
- Modified learning resources for accessibility, enhancing inclusive education for both HI and VI pupils.
Small Business Owner
Lets pARTy
Forres, Morayshire
05.2014 - 12.2019
- Promoted small business via social media platforms.
- Organised and facilitated numerous children's canvas painting birthday parties and art classes for primary school-aged children during school holidays.
- Organisation of age-appropriate painting activities.
- Ensure all arrangements completed prior to pARTy commencement.
- Inspire children to participate in canvas painting activity by fostering an enjoyable atmosphere.
- Skill in coordinating lesson plans.
- Support at various levels based on individual abilities of each child.
- Successfully coordinated business activities to ensure maximum profitability with minimal costs.
Classroom Assistant
Sensory Education Services
Elgin, Morayshire
12.2014 - 07.2017
- Supported children aged three to five in learning English as an additional language.
- Conducted short-term placements across various nurseries throughout Moray Shire.
- Assisted new EAL learners during their pre-school year to enhance language acquisition.
- Facilitated one-on-one sessions and small group activities with children.
- Engaged children in board games to promote turn-taking and vocabulary acquisition.
- Monitored language development throughout each session, documenting progress systematically.
- Collaborated with nursery staff and EAL colleagues to address any concerns regarding children's development.
- Supported EAL children transitioning from gestures to verbal communication over time.
- Encouraged language skills by prompting children to echo words and construct simple sentences.
- Contributed to inclusive practices by fostering second language development among children.
- Encouraged student participation and engagement through interactive and hands-on learning approaches.
- Provided extra support to struggling or underachieving children through effective one-on-one tutoring.
- Encouraged student interaction to develop positive learning and socialisation experiences.
- Gave detailed and regular feedback to teachers on pupils' achievement, progress and problems.
- Sourced and ordered teaching material and classroom supplies.
- Led after-school clubs and activities, broadening pupils' interests and engagement beyond the curriculum.
- Updated parents and carers with tailored feedback and progress reports.
Financial Administrator
East 2 West Financial Services
Nairn, Highland
06.2008 - 01.2011
- Facilitated preparation of new client files and processed business proposals efficiently.
- Managed Independent Financial Adviser's diaries and appointment schedules to optimize time.
- Performed clerical duties including filing, data entry, faxing, mailing, scanning, and photocopying.
- Addressed face-to-face and telephone inquiries ensuring high-quality customer service.
- Prepared letters for clients with attention to detail and professionalism.
- Conducted portfolio valuations adhering to compliance standards.
- Maintained client confidentiality and data protection regulations diligently.
- Prioritised daily tasks and organised workloads to enhance overall productivity.
- Left my job to go on maternity leave and concentrate on raising my family.
Financial Paraplanner
MCM Investment House LLP
Inverness, Highland
10.2002 - 08.2007
- Facilitated preparation of new client files and processed business proposals efficiently.
- Managed Independent Financial Adviser's diaries and appointment schedules to optimize time usage.
- Conducted portfolio valuations while adhering to compliance standards.
- Performed clerical duties including filing, data entry, and mailing to ensure smooth operations.
- Addressed inquiries face-to-face and via telephone, providing high-quality customer service.
- Prepared client letters with meticulous attention to detail and professionalism.
- Maintained client confidentiality and complied with data protection regulations diligently.
- Prioritized daily tasks and organized workloads to enhance overall productivity.
- Left my job to go on maternity leave and concentrate on bringing up my young family.
Financial Administrator
Gillies and Campbell Independent Financial Service
Inverness, Highland
04.2001 - 09.2001
- Facilitated preparation of new client files and efficiently processed business proposals.
- Managed Independent Financial Adviser's diaries and appointment schedules to optimize time management.
- Performed clerical duties including filing, data entry, and mail processing.
- Addressed inquiries in-person and over the phone, ensuring high-quality customer service.
- Prepared client correspondence with attention to detail and professionalism.
- Conducted portfolio valuations while adhering to compliance standards.
- Maintained client confidentiality and complied with data protection regulations.
- Organised daily tasks and workloads to enhance productivity.
Travel Consultant
Thomas Cook
Inverness, Highland
01.2000 - 02.2001
- Secured tickets and booked accommodations to fulfil customer requirements.
Coordinated rental transportation to enhance overall travel experience.
Arranged comprehensive travel logistics to ensure seamless client journeys. - Crafted customised travel itineraries reflecting client budgets and preferences.
- Compiled and printed comprehensive itineraries, encompassing travel dates, schedules, and airline details.
- Addressed booking issues and complaints promptly to reduce client inconvenience.
- Investigated travel prices, customs regulations, and weather conditions to deliver thorough information.
- Advocated travel insurance solutions to protect clients during trips.
- Handled payments through credit and debit cards, maintaining confidentiality and professionalism.
- Informed clients about visa requirements and essential documentation for specific destinations.
Marketing Manager
Weatherseal
Elgin, Morayshire
08.1998 - 01.2000
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis and reported to Head Office
- Developed training materials for the marketing team, fostering skill development and ensuring best practices.
- Led cross-functional teams in the execution of marketing campaigns, achieving targets within budget and timelines.
Education
Scottish Qualifications Certificate - BSL Level 1 and 2
British Sign Language
2018
Scottish Qualifications Certificate - Unified English Braille (Uncontracted)
Scottish Sensory Centre
Edinburgh, EDH2017
Financial Planning Certificate
Chartered Insurance Institute
Aberdeen, ABE2009
Higher National Diploma - Rural Recreation and Tourism
Auchincruive Agricultural College
Ayr, SAY1998
Scottish Qualifications Certificate - Higher Grade
Nairn Academy
Nairn, HLD1996
P555 - Mental Handicap: Patterns for Living
The Open University
1996
Scottish Qualifications Certificate - Standard Grade
Nairn Academy
Nairn, HLD1994
Skills
- Patience and empathy
- Effective communication
- Parent communication
- Special educational needs knowledge
- Resilient
- Use of assistive technology
- Lesson planning assistance
- Autism spectrum understanding
- Student record keeping
- Adaptable
- Disability awareness
- Early childhood education
- Behaviour modelling
- Child protection policies
- Classroom support
- Student engagement
- Health and safety compliance
- Individualised learning
- Accessibility facilitation
- Technology integration
- Communication support
- Child development
- Art activity coordination
- Positive attitude
- Time management
- Sense of Humour
- Strong work ethic
Languages
BSL
French
Unified English Braille (Uncontracted)
Certification
- Full clean Driving Licence
- I am a PVG Scheme member in respect of regulated work with children. My PVG Membership Number is 1411 2502 9017 0371. Member Since 25/11/2014 but this may have to be renewed
- NCDS Professional Member 03/05/2017
Beneficial CPD Training undertaken at Beechbrae Inset Days
- Bereavement Training for Support Staff
- NDCS and Connevans technology workshop
- SES Visual Impairment Awareness Session
- Child Protection and Wellbeing
- GIRFEC
- Autism
- Introduction to Audiology
References
- Mrs Susan Mackenzie, Newmeadow Holsteins, Toll Brae, Auldearn, Nairn, IV12 5QQ
- Mr Paul Duncan, Moray Sensory Education Service, Central Support Services, Beechbrae Education Centre, Duffus Road, Elgin, IV30 4NP
Education
other,other,other,other,other,other,other
Accomplishments
- Nairn Gala Queen
- Nairn Young Farmers Club secretary
- Showing cows Nationally resulting in numerous All Britain Awards
Languages
3,B1,1,A1,3,B1
Hobbies and interests
Arts
Crafts
Music
Travel
Farming
Animal Welfare
Timeline
Pupil Support Assistant - Additional Support Needs
Applegrove Primary School
11.2025 - Current
Operations Manager
Newmeadow Holsteins
01.2020 - 09.2025
Communication Assistant
Sensory Education Services
07.2017 - 12.2020
Classroom Assistant
Sensory Education Services
12.2014 - 07.2017
Small Business Owner
Lets pARTy
05.2014 - 12.2019
Financial Administrator
East 2 West Financial Services
06.2008 - 01.2011
Financial Paraplanner
MCM Investment House LLP
10.2002 - 08.2007
Financial Administrator
Gillies and Campbell Independent Financial Service
04.2001 - 09.2001
Travel Consultant
Thomas Cook
01.2000 - 02.2001
Marketing Manager
Weatherseal
08.1998 - 01.2000
Scottish Qualifications Certificate - BSL Level 1 and 2
British Sign Language
Scottish Qualifications Certificate - Unified English Braille (Uncontracted)
Scottish Sensory Centre
Financial Planning Certificate
Chartered Insurance Institute
Higher National Diploma - Rural Recreation and Tourism
Auchincruive Agricultural College
Scottish Qualifications Certificate - Higher Grade
Nairn Academy
P555 - Mental Handicap: Patterns for Living
The Open University
Scottish Qualifications Certificate - Standard Grade
Nairn Academy